:root{--blue:#0072bc;--blue-dark:#004b8d;--text:#0f1b33;--muted:#60748f;--border:#d7e5f3;--soft:#f3f8fd;--shadow:0 18px 48px rgba(0,56,107,.10);--green:#16a34a;--orange:#f59e0b;--red:#dc2626;--dark:#061a30}
*{box-sizing:border-box}body{margin:0;font-family:system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;color:var(--text);background:radial-gradient(circle at 12% -10%,rgba(0,114,188,.18),transparent 34%),linear-gradient(180deg,#f8fbff 0,#edf5fb 100%);min-height:100vh}a{text-decoration:none;color:inherit}.app-shell{min-height:100vh}.sit-navbar{background:rgba(255,255,255,.88);backdrop-filter:blur(16px);border-bottom:1px solid rgba(0,114,188,.16);position:sticky;top:0;z-index:50;box-shadow:0 8px 30px rgba(0,56,107,.05)}.nav-wrap{max-width:1880px;margin:0 auto;padding:14px clamp(14px,2.8vw,44px);display:flex;align-items:center;gap:14px}.sit-brand{display:flex;align-items:center;gap:14px;min-width:260px}.sit-brand img{width:134px;max-height:54px;object-fit:contain;mix-blend-mode:multiply}.sit-brand span{display:flex;flex-direction:column;border-left:1px solid #cfe0f1;padding-left:14px}.sit-brand strong{font-size:26px;letter-spacing:-.05em;color:#0f2742;line-height:1}.sit-brand small{color:var(--muted);font-weight:800;font-size:12px}.nav-menu{display:flex;align-items:center;gap:8px;flex:1;justify-content:center}.nav-menu a{display:inline-flex;align-items:center;gap:8px;padding:11px 13px;border-radius:14px;font-weight:900;color:#0f2742;border:1px solid transparent;white-space:nowrap}.nav-menu a.active,.nav-menu a:hover{background:linear-gradient(135deg,var(--blue),var(--blue-dark));color:#fff;box-shadow:0 14px 28px rgba(0,114,188,.18)}.nav-toggle{display:none;border:0;background:linear-gradient(135deg,var(--blue),var(--blue-dark));color:#fff;border-radius:14px;width:44px;height:44px;font-size:18px}.userbox{display:flex;gap:10px;align-items:center;background:#f3f8fd;border:1px solid #dbeafe;border-radius:999px;padding:9px 13px;font-weight:800;white-space:nowrap}.userbox small{background:#e2f2ff;color:var(--blue-dark);border-radius:999px;padding:4px 9px}.dot{display:inline-block;width:10px;height:10px;background:var(--green);border-radius:50%;box-shadow:0 0 0 6px rgba(22,163,74,.12)}.main-full{max-width:1880px;margin:0 auto;padding:22px clamp(14px,2.8vw,44px) 70px}.page-hero{display:flex;justify-content:space-between;align-items:end;gap:22px;background:linear-gradient(135deg,#09233f,#005ea8 58%,#0b86d1);border-radius:30px;padding:24px 28px;margin-bottom:22px;box-shadow:0 26px 70px rgba(0,72,130,.22);position:relative;overflow:hidden}.page-hero:before{content:"";position:absolute;right:-120px;top:-150px;width:420px;height:420px;border-radius:50%;background:rgba(255,255,255,.14)}.page-hero>*{position:relative}.eyebrow{display:inline-flex;background:rgba(255,255,255,.15);color:#e0f2fe;border:1px solid rgba(255,255,255,.18);padding:7px 12px;border-radius:999px;font-weight:900;font-size:12px;text-transform:uppercase;letter-spacing:.08em}.page-hero h1{color:#fff;font-size:clamp(25px,2.3vw,42px);letter-spacing:-.05em;margin:8px 0}.page-hero p{color:rgba(255,255,255,.82);margin:0;font-weight:600}.content{padding-bottom:60px}.muted{color:var(--muted)}.cardx{background:rgba(255,255,255,.94);border:1px solid rgba(0,114,188,.13);border-radius:24px;padding:22px;box-shadow:var(--shadow)}.cardx h5,.cardx h4{color:#0f2742;font-weight:900;letter-spacing:-.03em}.metric{min-height:132px;position:relative;overflow:hidden}.metric:before{content:"";position:absolute;left:0;right:0;top:0;height:5px;background:linear-gradient(90deg,var(--blue),rgba(0,114,188,.08))}.metric .icon{width:52px;height:52px;border-radius:16px;background:linear-gradient(135deg,#e3f2ff,#fff);display:grid;place-items:center;font-size:23px;color:var(--blue);box-shadow:inset 0 0 0 1px rgba(0,114,188,.08)}.metric h2{margin:9px 0 0;font-size:38px;color:#0f2742;font-weight:900}.table-dark-custom{--bs-table-bg:transparent;--bs-table-color:#0f1b33;--bs-table-border-color:#e5edf8}.table-dark-custom th{color:#0f2742;background:#f3f8fd}.form-control,.form-select,textarea{background:#fff;border:1px solid #dbe5f2;color:#0f1b33;border-radius:14px;padding:11px 13px}.form-control:focus,.form-select:focus,textarea:focus{background:#fff;color:#0f1b33;border-color:var(--blue);box-shadow:0 0 0 .2rem rgba(0,114,188,.14)}label{font-weight:800;color:#0f2742;margin-bottom:4px}.btn-vital{background:linear-gradient(135deg,var(--blue),var(--blue-dark));border:0;color:#fff;border-radius:14px;padding:10px 16px;font-weight:900;box-shadow:0 14px 28px rgba(0,114,188,.18)}.btn-vital:hover{filter:brightness(1.05);color:#fff}.btn-danger-soft{background:#fee2e2;color:#991b1b;border:1px solid #fecaca;border-radius:14px;padding:10px 16px;font-weight:900}.btn-danger-soft:hover{background:#dc2626;color:#fff}.ticket-card{border-left:5px solid var(--blue)}.badge{border-radius:999px;padding:7px 10px}.login-page{min-height:100vh;display:grid;place-items:center;padding:22px;background:radial-gradient(circle at 12% 0,rgba(255,255,255,.16),transparent 34%),linear-gradient(135deg,#09233f,#005ea8 58%,#0b86d1);position:relative;overflow:hidden}.login-page:before{content:"";position:absolute;inset:0;background:linear-gradient(135deg,rgba(255,255,255,.08),rgba(255,255,255,0));backdrop-filter:blur(2px)}.login-panel{width:min(450px,94vw);position:relative;background:rgba(255,255,255,.86);backdrop-filter:blur(18px) saturate(1.12);border:1px solid rgba(255,255,255,.56);border-radius:30px;padding:34px;box-shadow:0 32px 110px rgba(0,31,63,.38);animation:modalIn .18s ease-out}.login-brand{display:flex;justify-content:center;margin-bottom:16px}.login-brand img{max-width:190px;height:auto;mix-blend-mode:multiply}.login-title{text-align:center;margin-bottom:22px}.login-title strong{display:block;font-size:28px;letter-spacing:-.05em;color:#0f2742}.login-title small{display:block;color:var(--muted);font-weight:800;margin-top:5px}.login-panel .form-control{height:50px;background:rgba(255,255,255,.96)}.timeline{border-left:2px solid #d7e5f3;padding-left:16px}.timeline-item{margin-bottom:16px}.timeline-item strong{color:#0f2742}.alert{border-radius:14px}.ticket-row{display:flex;align-items:center;justify-content:space-between;gap:14px;border:1px solid #e5edf8;background:#fff;border-radius:18px;padding:14px;margin-bottom:10px}.ticket-row:hover{border-color:rgba(0,114,188,.35);box-shadow:0 12px 28px rgba(0,56,107,.08)}.ticket-row .title{font-weight:900;color:#0f2742}.ticket-row .meta{font-size:13px;color:var(--muted)}@keyframes modalIn{from{opacity:0;transform:translateY(8px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}@media(max-width:1160px){.nav-wrap{flex-wrap:wrap}.sit-brand{flex:1}.nav-toggle{display:inline-grid;place-items:center}.nav-menu{display:none;order:3;width:100%;justify-content:flex-start;overflow-x:auto;padding-top:10px}.nav-open .nav-menu{display:flex}.nav-user{margin-left:auto}}@media(max-width:760px){.nav-wrap{align-items:center}.sit-brand{min-width:0}.sit-brand img{width:112px}.sit-brand span{display:none}.nav-user{width:100%;justify-content:center;order:4}.nav-menu{flex-direction:column;align-items:stretch;overflow:visible}.nav-menu a{justify-content:center}.main-full{padding:16px}.page-hero{border-radius:24px;padding:22px}.ticket-row{display:block}.ticket-row .actions{margin-top:10px}.cardx{padding:18px}.table-responsive{font-size:14px}}


/* v3.3 - correção responsiva da navbar e bloco do usuário */
.nav-wrap{
    width:100%;
    min-width:0;
    flex-wrap:nowrap;
}
.sit-brand{
    flex:0 0 auto;
}
.nav-menu{
    min-width:0;
    flex:1 1 auto;
    justify-content:flex-start;
    overflow-x:auto;
    scrollbar-width:thin;
    padding:2px 4px;
}
.nav-menu a{
    flex:0 0 auto;
}
.nav-user-area{
    display:flex;
    align-items:center;
    justify-content:flex-end;
    gap:10px;
    flex:0 1 auto;
    min-width:0;
    max-width:430px;
}
.datetime-box{
    display:inline-flex;
    align-items:center;
    justify-content:center;
    background:#f3f8fd;
    border:1px solid #dbeafe;
    border-radius:999px;
    padding:9px 13px;
    font-weight:900;
    color:#0f2742;
    white-space:nowrap;
    flex:0 0 auto;
}
.userbox.nav-user{
    min-width:0;
    max-width:220px;
    flex:0 1 auto;
    overflow:hidden;
}
.userbox.nav-user .user-name{
    min-width:0;
    overflow:hidden;
    text-overflow:ellipsis;
    white-space:nowrap;
    display:inline-block;
}
.userbox.nav-user small{
    flex:0 0 auto;
    text-transform:capitalize;
}
@media(max-width:1500px){
    .sit-brand{min-width:210px;}
    .sit-brand img{width:104px;}
    .nav-menu a{padding:10px 10px;font-size:14px;}
    .datetime-box{font-size:14px;padding:8px 11px;}
    .userbox.nav-user{max-width:170px;}
}
@media(max-width:1250px){
    .nav-wrap{flex-wrap:wrap;}
    .sit-brand{flex:1 1 auto;min-width:220px;}
    .nav-toggle{display:inline-grid;place-items:center;}
    .nav-menu{
        display:none;
        order:4;
        width:100%;
        flex-basis:100%;
        justify-content:flex-start;
        overflow-x:auto;
        padding-top:10px;
    }
    .nav-open .nav-menu{display:flex;}
    .nav-user-area{
        order:3;
        flex:1 1 100%;
        width:100%;
        max-width:none;
        justify-content:space-between;
        padding-top:8px;
    }
    .userbox.nav-user{max-width:260px;}
}
@media(max-width:760px){
    .nav-user-area{
        flex-direction:column;
        align-items:stretch;
        gap:8px;
    }
    .datetime-box,
    .userbox.nav-user{
        width:100%;
        max-width:none;
        justify-content:center;
    }
    .nav-menu{
        flex-direction:column;
        align-items:stretch;
        overflow:visible;
    }
}


/* v3.4 - Administração em menu árvore, status coloridos e anexos */
.nav-dropdown{position:relative;display:inline-flex;align-items:center;flex:0 0 auto;}
.nav-dropbtn{display:inline-flex;align-items:center;gap:8px;padding:11px 13px;border-radius:14px;font-weight:900;color:#0f2742;border:1px solid transparent;white-space:nowrap;background:transparent;}
.nav-dropdown.active .nav-dropbtn,.nav-dropdown:hover .nav-dropbtn{background:linear-gradient(135deg,var(--blue),var(--blue-dark));color:#fff;box-shadow:0 14px 28px rgba(0,114,188,.18)}
.nav-dropmenu{display:none;position:absolute;top:calc(100% + 8px);left:0;min-width:220px;background:rgba(255,255,255,.98);border:1px solid rgba(0,114,188,.14);border-radius:18px;box-shadow:0 22px 60px rgba(0,56,107,.18);padding:8px;z-index:100;}
.nav-dropdown:hover .nav-dropmenu,.nav-dropdown:focus-within .nav-dropmenu{display:block;}
.nav-dropmenu a{display:flex !important;width:100%;justify-content:flex-start;background:transparent !important;color:#0f2742 !important;box-shadow:none !important;border-radius:12px;padding:10px 12px;}
.nav-dropmenu a:hover,.nav-dropmenu a.active-sub{background:#edf7ff !important;color:var(--blue-dark) !important;}
.text-orange{color:#fd7e14 !important;}
.badge-status{display:inline-flex;align-items:center;gap:7px;padding:8px 12px;border-radius:999px;font-size:12px;font-weight:900;border:1px solid transparent;white-space:nowrap;}
.status-aberto{background:#e7f1ff;color:#084298;border-color:#b6d4fe;}
.status-atendimento{background:#fff3cd;color:#7a5b00;border-color:#ffec99;}
.status-aguardando{background:#fff0e5;color:#9a4c00;border-color:#ffd0a6;}
.status-resolvido{background:#dcfce7;color:#166534;border-color:#bbf7d0;}
.status-cancelado{background:#fee2e2;color:#991b1b;border-color:#fecaca;}
.status-neutro{background:#f1f5f9;color:#334155;border-color:#e2e8f0;}
.status-icon-card{width:42px;height:42px;border-radius:14px;display:grid;place-items:center;background:#f3f8fd;border:1px solid #dbeafe;}
.attachment-list{display:grid;gap:10px;}
.attachment-item{display:flex;align-items:center;gap:12px;border:1px solid #e5edf8;background:#fff;border-radius:16px;padding:12px;color:#0f2742;}
.attachment-item:hover{border-color:rgba(0,114,188,.45);box-shadow:0 10px 24px rgba(0,56,107,.08);}
.attachment-item i{font-size:22px;}
.attachment-item span{display:flex;flex-direction:column;min-width:0;}
.attachment-item strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.attachment-item small{color:var(--muted);font-weight:700;}
@media(max-width:1250px){.nav-dropdown{width:100%;display:block}.nav-dropbtn{width:100%;justify-content:center}.nav-dropmenu{position:static;margin-top:6px;box-shadow:none;width:100%;}.nav-dropdown:hover .nav-dropmenu{display:block}}


/* v3.5 - correções: dropdown fora da navbar, ícones coloridos, responsivo e menu de ações sanfonado */
.sit-navbar{overflow:visible !important;}
.nav-wrap{overflow:visible !important;}
@media (min-width:1251px){
  .nav-menu{overflow:visible !important;}
  .nav-dropdown{position:relative;}
  .nav-dropmenu{position:absolute !important;top:calc(100% + 10px) !important;left:0 !important;z-index:9999 !important;}
}
.nav-dropmenu{max-height:none !important;overflow:visible !important;}
.nav-dropdown.open .nav-dropmenu{display:block;}
.nav-dropdown.open .nav-dropbtn{background:linear-gradient(135deg,var(--blue),var(--blue-dark));color:#fff;box-shadow:0 14px 28px rgba(0,114,188,.18)}
.nav-dropbtn{cursor:pointer;}
.badge-status i{font-size:14px;}
.status-aberto i,.icon-status-aberto{color:#0d6efd !important;}
.status-atendimento i,.icon-status-atendimento{color:#f59e0b !important;}
.status-aguardando i,.icon-status-aguardando{color:#fd7e14 !important;}
.status-resolvido i,.icon-status-resolvido{color:#16a34a !important;}
.status-cancelado i,.icon-status-cancelado{color:#dc2626 !important;}
.metric.metric-aberto .icon{color:#0d6efd;background:#e7f1ff;}
.metric.metric-atendimento .icon{color:#f59e0b;background:#fff7e6;}
.metric.metric-resolvido .icon{color:#16a34a;background:#ecfdf3;}
.metric.metric-urgente .icon{color:#dc2626;background:#fee2e2;}
.ticket-status-icon{width:38px;height:38px;border-radius:13px;display:grid;place-items:center;background:#f3f8fd;border:1px solid #dbeafe;font-size:18px;}
.ticket-status-icon.aberto{background:#e7f1ff;color:#0d6efd;border-color:#b6d4fe;}
.ticket-status-icon.atendimento{background:#fff7e6;color:#f59e0b;border-color:#fde68a;}
.ticket-status-icon.aguardando{background:#fff0e5;color:#fd7e14;border-color:#ffd0a6;}
.ticket-status-icon.resolvido{background:#dcfce7;color:#16a34a;border-color:#bbf7d0;}
.ticket-status-icon.cancelado{background:#fee2e2;color:#dc2626;border-color:#fecaca;}
.actions-accordion .accordion-item{border:1px solid #e5edf8;border-radius:18px !important;overflow:hidden;margin-bottom:10px;background:#fff;}
.actions-accordion .accordion-button{font-weight:900;color:#0f2742;background:#f8fbff;border-radius:18px !important;box-shadow:none;}
.actions-accordion .accordion-button:not(.collapsed){background:#edf7ff;color:var(--blue-dark);}
.actions-accordion .accordion-body{padding:14px;}
.actions-accordion .danger-zone .accordion-button{background:#fff1f2;color:#991b1b;}
.actions-accordion .danger-zone .accordion-button:not(.collapsed){background:#fee2e2;color:#7f1d1d;}
@media(max-width:1250px){
  .nav-menu{overflow:visible !important;}
  .nav-dropmenu{display:none;position:static !important;margin-top:8px;}
  .nav-dropdown.open .nav-dropmenu{display:block;}
}


/* Paginação e abas por período - v3.6 */
.period-tabs{gap:8px; flex-wrap:wrap;}
.period-tabs .nav-link{border-radius:16px; font-weight:800; color:#0b2d4d; background:#eef7ff; border:1px solid #cfeaff;}
.period-tabs .nav-link.active{background:linear-gradient(135deg,#0069aa,#0085d5); color:#fff; box-shadow:0 10px 24px rgba(0,105,170,.22);}
.pagination-sit .page-link{border:0; margin:3px; border-radius:12px; color:#0b2d4d; font-weight:800; background:#eef7ff;}
.pagination-sit .page-item.active .page-link{background:linear-gradient(135deg,#0069aa,#0085d5); color:#fff; box-shadow:0 10px 24px rgba(0,105,170,.22);}
.pagination-sit .page-item.disabled .page-link{background:#f1f5f9; color:#94a3b8;}
@media(max-width:768px){.period-tabs .nav-link{font-size:13px; padding:8px 10px}.pagination-sit{justify-content:center}}


/* v3.10 - Melhor contraste nos botões da tela de usuários */
.user-actions{display:flex;gap:6px;justify-content:flex-end;flex-wrap:wrap;}
.user-actions .btn{border-radius:10px;font-weight:900;min-width:34px;box-shadow:0 6px 14px rgba(15,39,66,.08);}
.btn-user-view,.btn-user-edit{background:#0d6efd!important;border-color:#0d6efd!important;color:#fff!important;}
.btn-user-view:hover,.btn-user-edit:hover{background:#084298!important;border-color:#084298!important;color:#fff!important;}
.btn-user-reset{background:#f59e0b!important;border-color:#f59e0b!important;color:#111827!important;}
.btn-user-reset:hover{background:#d97706!important;border-color:#d97706!important;color:#fff!important;}
.btn-user-link{background:#16a34a!important;border-color:#16a34a!important;color:#fff!important;}
.btn-user-link:hover{background:#15803d!important;border-color:#15803d!important;color:#fff!important;}
.btn-user-password{background:#0ea5e9!important;border-color:#0ea5e9!important;color:#fff!important;}
.btn-user-password:hover{background:#0369a1!important;border-color:#0369a1!important;color:#fff!important;}
.btn-user-delete{background:#dc2626!important;border-color:#dc2626!important;color:#fff!important;}
.btn-user-delete:hover{background:#991b1b!important;border-color:#991b1b!important;color:#fff!important;}
.alert{position:relative;padding-right:3.2rem;box-shadow:0 12px 26px rgba(15,39,66,.08);}
.alert .btn-close{position:absolute;right:14px;top:50%;transform:translateY(-50%);}

/* v3.11 - login compacto */
.login-panel{width:min(380px,92vw)!important;padding:24px 26px!important;border-radius:24px!important;}
.login-brand{margin-bottom:10px!important;}
.login-brand img{max-width:145px!important;}
.login-title{margin-bottom:16px!important;}
.login-title strong{font-size:23px!important;}
.login-title small{font-size:12px!important;}
.login-panel .form-control{height:44px!important;padding:9px 12px!important;}
.login-panel label{font-size:13px!important;}
.login-panel .btn-vital{padding:9px 14px!important;}
@media(max-width:480px){.login-panel{padding:22px 18px!important;width:min(340px,94vw)!important}.login-brand img{max-width:130px!important}}

.btn-orange{background:#fd7e14!important;border-color:#fd7e14!important;color:#111827!important;font-weight:700;}
.btn-orange:hover{filter:brightness(.95);color:#111827!important;}
@media (max-width: 576px){#export_xlsx_btn,.btn-vital{width:100%;justify-content:center;display:inline-flex;}}


/* v4.5 - prioridade editável, cores e destaque operacional */
.badge-prioridade{display:inline-flex;align-items:center;gap:7px;border-radius:999px;padding:8px 12px;font-size:12px;font-weight:900;border:1px solid transparent;white-space:nowrap;}
.priority-baixa{background:#f1f5f9!important;color:#334155!important;border-color:#cbd5e1!important;}
.priority-normal{background:#e7f1ff!important;color:#084298!important;border-color:#b6d4fe!important;}
.priority-alta{background:#fff0e5!important;color:#9a4c00!important;border-color:#ffd0a6!important;}
.priority-urgente{background:#fee2e2!important;color:#991b1b!important;border-color:#fecaca!important;box-shadow:0 0 0 4px rgba(220,38,38,.08);}
.priority-baixa i{color:#64748b!important}.priority-normal i{color:#0d6efd!important}.priority-alta i{color:#fd7e14!important}.priority-urgente i{color:#dc2626!important}
.table-dark-custom tr:has(.priority-urgente){background:linear-gradient(90deg,rgba(220,38,38,.06),transparent 55%);}

/* v4.9 - Tela do chamado refatorada */
.ticket-detail-v49{width:100%;}
.ticket-detail-header{border-left:5px solid var(--blue);}
.ticket-info-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;}
.ticket-info-grid>div{background:#f8fbff;border:1px solid #e5edf8;border-radius:16px;padding:12px;min-height:76px;}
.ticket-info-grid span{display:block;font-size:12px;font-weight:800;margin-bottom:5px;}
.ticket-info-grid strong{display:block;color:#0f2742;word-break:break-word;}
.ticket-description{background:#fff;border:1px solid #e5edf8;border-radius:16px;padding:14px;min-height:80px;color:#0f2742;line-height:1.55;}
.ticket-side-actions{top:94px;z-index:10;}
.timeline-v49{border-left:0;padding-left:0;display:grid;gap:14px;}
.timeline-v49 .timeline-item{position:relative;display:flex;gap:12px;margin:0;}
.timeline-v49 .timeline-dot{width:13px;height:13px;border-radius:50%;background:var(--blue);box-shadow:0 0 0 6px rgba(0,114,188,.12);margin-top:14px;flex:0 0 auto;}
.timeline-v49 .timeline-card{background:#f8fbff;border:1px solid #e5edf8;border-radius:18px;padding:14px;width:100%;}
.timeline-v49 .timeline-card strong{color:#0f2742;}
.badge-prioridade{display:inline-flex;align-items:center;gap:7px;padding:8px 12px;border-radius:999px;font-size:12px;font-weight:900;border:1px solid transparent;white-space:nowrap;}
.priority-baixa{background:#f1f5f9;color:#334155;border-color:#e2e8f0;}
.priority-normal{background:#e7f1ff;color:#084298;border-color:#b6d4fe;}
.priority-alta{background:#fff0e5;color:#9a4c00;border-color:#ffd0a6;}
.priority-urgente{background:#fee2e2;color:#991b1b;border-color:#fecaca;animation:pulseUrgent 1.3s infinite;}
@keyframes pulseUrgent{0%,100%{box-shadow:0 0 0 0 rgba(220,38,38,.25)}50%{box-shadow:0 0 0 8px rgba(220,38,38,0)}}
@media(max-width:992px){.ticket-info-grid{grid-template-columns:repeat(2,minmax(0,1fr));}.ticket-side-actions{position:static!important;}}
@media(max-width:576px){.ticket-info-grid{grid-template-columns:1fr;}.ticket-detail-header .d-flex{align-items:flex-start!important;}}


/* v4.9 ajuste: prioridade apenas com cor na fonte, sem fundo */
.badge-prioridade{
    background: transparent !important;
    border-color: transparent !important;
    box-shadow: none !important;
    animation: none !important;
    padding: 0 !important;
    border-radius: 0 !important;
    font-size: 13px;
    font-weight: 900;
}
.priority-baixa{background:transparent!important;color:#64748b!important;border-color:transparent!important;}
.priority-normal{background:transparent!important;color:#0d6efd!important;border-color:transparent!important;}
.priority-alta{background:transparent!important;color:#fd7e14!important;border-color:transparent!important;}
.priority-urgente{background:transparent!important;color:#dc2626!important;border-color:transparent!important;}
.priority-baixa i{color:#64748b!important;}
.priority-normal i{color:#0d6efd!important;}
.priority-alta i{color:#fd7e14!important;}
.priority-urgente i{color:#dc2626!important;}

/* v5.0 - tratativas, base de conhecimento e dashboard TV */
.message-internal{border-left:4px solid #0d6efd;background:#f8fbff!important;}
.message-external{border-left:4px solid #16a34a;background:#f0fdf4!important;}
.kb-list{display:grid;gap:12px}.kb-item{background:#fff;border:1px solid #e5edf8;border-radius:18px;padding:14px}.kb-item summary{cursor:pointer;display:flex;justify-content:space-between;gap:10px;align-items:center}.kb-item summary span{color:#64748b;font-size:12px;font-weight:800}.kb-content{margin-top:12px;padding:14px;border-radius:14px;background:#f8fbff;border:1px solid #e5edf8;line-height:1.55}.tv-link-note{font-size:12px;color:#64748b}

/* OrbiDesk v5.3 - anexos inline e gestão documental */
.attachments-inline-list{display:grid;gap:18px}.attachment-card-inline{border:1px solid rgba(0,0,0,.08);border-radius:18px;padding:16px;background:rgba(255,255,255,.9);box-shadow:0 10px 28px rgba(15,23,42,.06)}.attachment-card-header{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:12px}.attachment-card-header small{display:block;color:#64748b;margin-top:4px}.attachment-preview{border:1px solid rgba(15,23,42,.08);border-radius:14px;background:#f8fafc;overflow:hidden}.attachment-preview-image{text-align:center;padding:12px}.attachment-preview-image img{max-width:100%;max-height:520px;border-radius:12px;object-fit:contain}.attachment-preview-pdf iframe{width:100%;height:560px;border:0;background:#fff}.attachment-preview-text pre{max-height:420px;overflow:auto;margin:0;padding:14px;white-space:pre-wrap;font-size:12px;background:#0f172a;color:#e2e8f0}.attachment-preview-generic{padding:28px;text-align:center;color:#64748b}.attachment-preview-generic i{font-size:44px;color:#2563eb;margin-bottom:10px}.attachment-actions-grid{display:grid;grid-template-columns:1fr;gap:10px}.attachment-rename-form,.attachment-replace-form{display:grid;grid-template-columns:1fr auto auto;gap:8px}.attachment-replace-form{grid-template-columns:1fr auto}@media(max-width:768px){.attachment-rename-form,.attachment-replace-form{grid-template-columns:1fr}.attachment-preview-pdf iframe{height:420px}}

/* v5.4 - tela do chamado refatorada com sidebar fixa, tratativas e documentos inline */
.ticket-detail-v54{width:100%;}
.ticket-detail-v54 .ticket-detail-header{border-left:5px solid var(--blue);}
.ticket-info-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;}
.info-box{background:#f8fbff;border:1px solid #dbeafe;border-radius:16px;padding:14px;min-height:74px;}
.info-box small{display:block;color:var(--muted);font-weight:900;font-size:12px;margin-bottom:6px;}
.info-box strong{display:block;color:#0f2742;font-weight:900;word-break:break-word;}
.ticket-description{background:#fff;border:1px solid #dbeafe;border-radius:16px;padding:15px;line-height:1.55;color:#0f1b33;}
.empty-box{border:1px solid #dbeafe;background:#fff;border-radius:16px;padding:15px;color:#475569;}
.priority-text{display:inline-flex;align-items:center;gap:7px;font-weight:1000;background:transparent!important;border:0!important;padding:7px 2px;white-space:nowrap;}
.priority-baixa{color:#64748b!important;}
.priority-normal{color:#0d6efd!important;}
.priority-alta{color:#f97316!important;}
.priority-urgente{color:#dc2626!important;}
.ticket-sidebar-v54{position:sticky;top:105px;max-height:calc(100vh - 125px);overflow:auto;z-index:2;}
.ticket-sidebar-v54 .cardx{position:relative;z-index:1;background:#fff;}
.ticket-side-actions{overflow:visible;}
.ticket-sidebar-v54::-webkit-scrollbar{width:8px}.ticket-sidebar-v54::-webkit-scrollbar-thumb{background:#c9dced;border-radius:999px}
.chat-timeline{display:grid;gap:14px;}
.chat-message{border:1px solid #dbeafe;border-radius:18px;padding:14px;background:#fff;}
.chat-message.internal{background:#f8fbff;border-left:5px solid var(--blue);}
.chat-message.external{background:#f0fdf4;border-left:5px solid #16a34a;}
.chat-meta{display:flex;justify-content:space-between;gap:10px;align-items:center;margin-bottom:8px;color:#0f2742;font-weight:900;flex-wrap:wrap;}
.chat-meta small{color:var(--muted);font-weight:700;}
.chat-body{line-height:1.55;white-space:normal;}
.attachment-panel-list{display:grid;gap:18px;}
.attachment-panel{background:#fff;border:1px solid #dbeafe;border-radius:18px;padding:14px;}
.attachment-panel-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:12px;}
.attachment-panel-head strong{display:block;color:#0f2742;font-weight:1000;word-break:break-word;}
.attachment-panel-head small{display:block;color:var(--muted);font-weight:700;margin-top:4px;}
.attachment-preview{border:1px solid #e5edf8;border-radius:16px;background:#f8fbff;overflow:hidden;}
.attachment-preview-image{display:grid;place-items:center;padding:10px;}
.attachment-preview-image img{max-width:100%;max-height:520px;border-radius:12px;object-fit:contain;box-shadow:0 10px 24px rgba(15,39,66,.08);}
.attachment-preview-pdf iframe{width:100%;height:620px;border:0;background:#fff;display:block;}
.attachment-preview-text pre{max-height:420px;overflow:auto;margin:0;padding:14px;background:#061a30;color:#e2e8f0;font-size:13px;line-height:1.45;}
.attachment-preview-generic{text-align:center;padding:28px;color:#475569;}
.attachment-preview-generic i{font-size:42px;color:var(--blue);margin-bottom:10px;display:block;}
.attachment-actions{display:grid;gap:10px;}
.attachment-inline-form{display:grid;grid-template-columns:1fr auto auto;gap:8px;align-items:center;}
.attachment-inline-form .form-select{min-width:130px;}
.timeline-v54{border-left:3px solid #d7e5f3;padding-left:18px;}
.timeline-v54 .timeline-item{position:relative;background:#fff;border:1px solid #e5edf8;border-radius:16px;padding:13px 14px;margin-bottom:12px;}
.timeline-v54 .timeline-item:before{content:"";position:absolute;left:-27px;top:16px;width:14px;height:14px;background:var(--blue);border-radius:50%;box-shadow:0 0 0 5px #e0f2fe;}
.timeline-v54 .timeline-item strong{display:block;font-weight:1000;color:#0f2742;}
.timeline-v54 .timeline-item small{display:block;color:var(--muted);font-weight:700;margin:4px 0;}
.timeline-v54 .timeline-item p{margin:6px 0 0;color:#334155;}
@media(max-width:1199px){.ticket-sidebar-v54{position:static;max-height:none;overflow:visible;z-index:auto}.ticket-info-grid{grid-template-columns:repeat(2,minmax(0,1fr));}.attachment-preview-pdf iframe{height:520px;}}
@media(max-width:760px){.ticket-info-grid{grid-template-columns:1fr}.attachment-panel-head{flex-direction:column}.attachment-inline-form{grid-template-columns:1fr}.attachment-preview-pdf iframe{height:420px}.chat-meta{display:block}.ticket-detail-v54 .ticket-detail-header .d-flex{align-items:flex-start!important}}

/* OrbiDesk v5.8.2 - Menus laterais sem rolagem interna */
.ticket-sidebar,
.ticket-sidebar .card,
.ticket-sidebar .accordion,
.ticket-sidebar .accordion-item,
.ticket-sidebar .accordion-collapse,
.ticket-sidebar .accordion-body,
.ticket-actions-card,
.ticket-action-box,
.ticket-sidebar-menu,
.ticket-sidebar-panel,
.ticket-sidebar .collapse,
.ticket-sidebar .collapsing {
    overflow: visible !important;
    overflow-y: visible !important;
    max-height: none !important;
    height: auto !important;
}

.ticket-sidebar .accordion-body,
.ticket-actions-card .card-body {
    padding-bottom: 18px !important;
}

.ticket-sidebar .dropdown-menu {
    overflow: visible !important;
    max-height: none !important;
}

.ticket-sidebar {
    position: sticky;
    top: 110px;
    z-index: 2;
}

.ticket-sidebar .card,
.ticket-actions-card {
    position: relative;
    z-index: 2;
    background: #fff;
}

@media (max-width: 991.98px) {
    .ticket-sidebar {
        position: relative !important;
        top: auto !important;
    }
}

/* OrbiDesk v5.8.3 FULL - correção definitiva: menus laterais sem rolagem interna */
.ticket-sidebar-v54,
.ticket-sidebar,
.ticket-sidebar-wrap,
.ticket-sidebar-container,
.ticket-sidebar-panel,
.ticket-sidebar-scroll,
.ticket-menu,
.ticket-menu-card,
.ticket-actions-card,
.ticket-action-box,
.ticket-accordion,
.ticket-accordion-item,
.ticket-accordion-collapse,
.ticket-accordion-body,
.ticket-sidebar-v54 .cardx,
.ticket-sidebar-v54 .card,
.ticket-sidebar-v54 .card-body,
.ticket-sidebar-v54 .accordion,
.ticket-sidebar-v54 .accordion-item,
.ticket-sidebar-v54 .accordion-collapse,
.ticket-sidebar-v54 .accordion-body,
.ticket-sidebar-v54 .collapse,
.ticket-sidebar-v54 .collapsing,
.ticket-sidebar .card,
.ticket-sidebar .card-body,
.ticket-sidebar .accordion,
.ticket-sidebar .accordion-item,
.ticket-sidebar .accordion-collapse,
.ticket-sidebar .accordion-body,
.ticket-sidebar .collapse,
.ticket-sidebar .collapsing {
    overflow: visible !important;
    overflow-y: visible !important;
    overflow-x: visible !important;
    max-height: none !important;
    height: auto !important;
}

.ticket-sidebar-v54,
.ticket-sidebar {
    position: relative !important;
    top: auto !important;
    align-self: flex-start !important;
    z-index: auto !important;
}

.ticket-sidebar-v54::-webkit-scrollbar,
.ticket-sidebar::-webkit-scrollbar {
    display: none !important;
}

.ticket-right,
.ticket-aside,
.ticket-side-col,
.col-ticket-sidebar,
.col-lg-4:has(.ticket-sidebar-v54),
.col-lg-4:has(.ticket-sidebar) {
    overflow: visible !important;
    max-height: none !important;
    height: auto !important;
}

.ticket-sidebar-v54 [style*="max-height"],
.ticket-sidebar-v54 [style*="overflow"],
.ticket-sidebar [style*="max-height"],
.ticket-sidebar [style*="overflow"] {
    max-height: none !important;
    overflow: visible !important;
}

.ticket-sidebar-v54 .accordion-collapse.collapse.show,
.ticket-sidebar .accordion-collapse.collapse.show {
    display: block !important;
    height: auto !important;
    overflow: visible !important;
}

.ticket-sidebar-v54 .accordion-body,
.ticket-sidebar .accordion-body,
.ticket-actions-card .card-body,
.ticket-action-box {
    padding-bottom: 18px !important;
}

html,
body {
    overflow-y: auto !important;
}


/* OrbiDesk v5.9 - refatoração cliente externo e alinhamento definitivo da sidebar */
.ticket-detail-v54 .row.g-4.align-items-start {
    align-items: flex-start !important;
}
.ticket-detail-v54 .col-12.col-xl-4 {
    align-self: flex-start !important;
    margin-top: 0 !important;
    padding-top: 0 !important;
}
.ticket-sidebar-v54 {
    margin-top: 0 !important;
    padding-top: 0 !important;
    position: relative !important;
    top: auto !important;
    max-height: none !important;
    height: auto !important;
    overflow: visible !important;
}
.ticket-sidebar-v54 > .ticket-side-actions:first-child {
    margin-top: 0 !important;
}
.ticket-side-actions {
    position: relative !important;
    top: auto !important;
    margin-top: 0 !important;
    overflow: visible !important;
}
.ticket-side-actions + .ticket-side-actions {
    margin-top: 1.25rem !important;
}
.ticket-sidebar-v54 .accordion,
.ticket-sidebar-v54 .accordion-item,
.ticket-sidebar-v54 .accordion-collapse,
.ticket-sidebar-v54 .accordion-body {
    overflow: visible !important;
    max-height: none !important;
}
.external-client-ticket .ticket-detail-header {
    border-left-color: #16a34a !important;
}
.external-client-ticket .chat-message.external {
    background: #f0fdf4 !important;
    border-left-color: #16a34a !important;
}
.external-client-ticket .ticket-side-actions h5 {
    color: #0f2742;
}
.external-client-ticket .accordion-item .accordion-button {
    font-size: 1rem;
}
.external-client-ticket .accordion-item:has(#act-status),
.external-client-ticket .accordion-item:has(#act-prioridade),
.external-client-ticket .accordion-item:has(#act-transferir),
.external-client-ticket .accordion-item:has(#act-interna),
.external-client-ticket .accordion-item:has(#act-kb),
.external-client-ticket .accordion-item:has(#act-excluir) {
    display: none !important;
}
@media (min-width: 1200px) {
    .ticket-detail-v54 .col-xl-8 { width: 66.66666667%; }
    .ticket-detail-v54 .col-xl-4 { width: 33.33333333%; }
}

/* OrbiDesk v5.9.1 - alinhamento definitivo do menu lateral com Informações do chamado */
.ticket-detail-v54 .row.g-4.align-items-start {
    align-items: flex-start !important;
}

.ticket-detail-v54 .col-12.col-xl-8,
.ticket-detail-v54 .col-12.col-xl-4 {
    padding-top: 0 !important;
}

.ticket-detail-v54 .col-12.col-xl-4 {
    align-self: flex-start !important;
}

.ticket-detail-v54 .ticket-sidebar-v54 {
    position: relative !important;
    top: auto !important;
    margin-top: 22px !important;
    padding-top: 0 !important;
    max-height: none !important;
    height: auto !important;
    overflow: visible !important;
}

.ticket-detail-v54 .ticket-sidebar-v54 .ticket-side-actions:first-child {
    margin-top: 0 !important;
}

@media (max-width: 1199.98px) {
    .ticket-detail-v54 .ticket-sidebar-v54 {
        margin-top: 0 !important;
    }
}

/* OrbiDesk v5.9.2 - Operação em formato bate-papo, com origem/destino por cores */
.chat-timeline-v592 {
    display: flex !important;
    flex-direction: column;
    gap: 16px;
}
.chat-message-v592 {
    display: flex;
    align-items: flex-end;
    gap: 10px;
    border: 0 !important;
    background: transparent !important;
    padding: 0 !important;
    width: 100%;
}
.chat-message-v592 .chat-avatar {
    width: 42px;
    height: 42px;
    min-width: 42px;
    border-radius: 999px;
    display: grid;
    place-items: center;
    font-weight: 1000;
    font-size: 13px;
    box-shadow: 0 10px 24px rgba(15,39,66,.10);
}
.chat-message-v592 .chat-bubble {
    max-width: min(760px, 78%);
    border: 1px solid #dbeafe;
    border-radius: 20px;
    padding: 14px 16px;
    box-shadow: 0 10px 24px rgba(15,39,66,.06);
    position: relative;
}
.chat-message-v592 .chat-meta {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 12px;
    margin-bottom: 8px;
}
.chat-message-v592 .chat-meta strong {
    display: block;
    color: #0f2742;
    font-weight: 1000;
    line-height: 1.1;
}
.chat-message-v592 .chat-meta span {
    display: inline-block;
    color: #334155;
    font-weight: 900;
    font-size: 13px;
    margin-top: 3px;
}
.chat-message-v592 .chat-meta em {
    display: inline-block;
    margin-left: 7px;
    font-style: normal;
    font-weight: 900;
    font-size: 12px;
    border-radius: 999px;
    padding: 3px 8px;
}
.chat-message-v592 .chat-meta small {
    color: #64748b;
    font-weight: 900;
    white-space: nowrap;
}
.chat-message-v592 .chat-body {
    color: #0f172a;
    line-height: 1.55;
    word-break: break-word;
}
.chat-message-v592.from-client {
    justify-content: flex-start;
}
.chat-message-v592.from-client .chat-avatar {
    background: #bbf7d0;
    color: #166534;
}
.chat-message-v592.from-client .chat-bubble {
    background: linear-gradient(135deg,#f0fdf4,#ecfdf5);
    border-color: #bbf7d0;
    border-left: 5px solid #16a34a;
}
.chat-message-v592.from-client .chat-meta em {
    color: #166534;
    background: #dcfce7;
}
.chat-message-v592.from-team {
    justify-content: flex-end;
}
.chat-message-v592.from-team .chat-avatar {
    order: 2;
    background: #bfdbfe;
    color: #075985;
}
.chat-message-v592.from-team .chat-bubble {
    order: 1;
    background: linear-gradient(135deg,#eff6ff,#f8fbff);
    border-color: #bfdbfe;
    border-right: 5px solid #0d6efd;
}
.chat-message-v592.from-team .chat-meta em {
    color: #075985;
    background: #dbeafe;
}
.chat-message-v592.note-internal {
    justify-content: center;
}
.chat-message-v592.note-internal .chat-avatar {
    background: #fde68a;
    color: #92400e;
}
.chat-message-v592.note-internal .chat-bubble {
    background: linear-gradient(135deg,#fffbeb,#fff7ed);
    border-color: #fde68a;
    border-left: 5px solid #f59e0b;
    max-width: min(820px, 86%);
}
.chat-message-v592.note-internal .chat-meta em {
    color: #92400e;
    background: #fef3c7;
}
@media (max-width: 760px) {
    .chat-message-v592,
    .chat-message-v592.from-team,
    .chat-message-v592.from-client,
    .chat-message-v592.note-internal {
        justify-content: flex-start;
        align-items: flex-start;
    }
    .chat-message-v592.from-team .chat-avatar,
    .chat-message-v592.from-team .chat-bubble {
        order: initial;
    }
    .chat-message-v592 .chat-bubble {
        max-width: calc(100% - 54px);
    }
    .chat-message-v592 .chat-meta {
        display: block;
    }
    .chat-message-v592 .chat-meta small {
        display: block;
        margin-top: 6px;
    }
}

/* v5.9.3 - Navbar enxuta, Administração com Relatórios e login refinado */
.nav-menu{gap:7px;min-width:0;}
.nav-menu > a,
.nav-menu .nav-dropbtn{font-size:15px;}
.nav-user-area{
    display:flex;
    align-items:center;
    justify-content:flex-end;
    gap:10px;
    min-width:0;
    flex:0 1 auto;
}
.userbox.nav-user{
    max-width:260px !important;
    min-width:0;
    display:flex;
    align-items:center;
    gap:10px;
    padding:8px 11px;
    overflow:hidden;
}
.userbox.nav-user .user-meta{
    min-width:0;
    display:flex;
    align-items:center;
    gap:8px;
    overflow:hidden;
}
.userbox.nav-user .user-name{
    min-width:0;
    max-width:145px;
    overflow:hidden;
    text-overflow:ellipsis;
    white-space:nowrap;
    display:block;
}
.userbox.nav-user small{
    flex:0 0 auto;
    white-space:nowrap;
    line-height:1;
    font-size:12px;
}
.datetime-box{flex:0 0 auto;white-space:nowrap;}
@media(max-width:1560px){
    .sit-brand{min-width:190px;}
    .sit-brand img{width:96px;}
    .sit-brand strong{font-size:23px;}
    .nav-menu > a,.nav-menu .nav-dropbtn{font-size:14px;padding:10px 9px;}
    .userbox.nav-user{max-width:210px!important;}
    .userbox.nav-user .user-name{max-width:96px;}
}
@media(max-width:1320px){
    .nav-wrap{gap:10px;}
    .nav-menu{justify-content:flex-start;}
    .userbox.nav-user{max-width:190px!important;}
    .userbox.nav-user .user-name{max-width:80px;}
}
@media(max-width:1250px){
    .userbox.nav-user .user-name{max-width:none;}
    .userbox.nav-user{max-width:100%!important;}
}

.orbidesk-login-page{
    min-height:100vh;
    display:grid;
    place-items:center;
    padding:24px;
    background:radial-gradient(circle at 15% 10%,rgba(0,114,188,.28),transparent 36%),linear-gradient(135deg,#071b31 0%,#0a4f88 45%,#eaf5ff 45%,#f8fbff 100%);
}
.orbidesk-login-card{
    width:min(860px,96vw);
    min-height:430px;
    display:grid;
    grid-template-columns:1.05fr .95fr;
    overflow:hidden;
    border-radius:34px;
    background:rgba(255,255,255,.88);
    border:1px solid rgba(255,255,255,.58);
    box-shadow:0 34px 100px rgba(0,37,77,.25);
    backdrop-filter:blur(18px);
}
.orbidesk-login-visual{
    position:relative;
    display:flex;
    flex-direction:column;
    justify-content:space-between;
    padding:34px;
    color:#fff;
    background:linear-gradient(135deg,#061a30,#006eb8);
    overflow:hidden;
}
.orbidesk-login-visual:before{
    content:"";
    position:absolute;
    width:360px;height:360px;border-radius:50%;
    right:-130px;top:-120px;
    background:rgba(255,255,255,.14);
}
.orbidesk-login-visual:after{
    content:"";
    position:absolute;
    width:180px;height:180px;border-radius:50%;
    left:-70px;bottom:-60px;
    background:rgba(255,255,255,.10);
}
.orbidesk-login-logo,.orbidesk-login-copy{position:relative;z-index:1;}
.orbidesk-login-logo img{
    max-width:170px;
    background:rgba(255,255,255,.96);
    border-radius:22px;
    padding:12px 18px;
    box-shadow:0 18px 40px rgba(0,0,0,.15);
}
.login-eyebrow{
    display:inline-flex;
    padding:7px 12px;
    border-radius:999px;
    font-size:12px;
    font-weight:900;
    letter-spacing:.08em;
    text-transform:uppercase;
    background:rgba(255,255,255,.16);
    border:1px solid rgba(255,255,255,.18);
}
.orbidesk-login-copy h1{
    margin:14px 0 3px;
    font-size:46px;
    line-height:1;
    font-weight:950;
    letter-spacing:-.06em;
}
.orbidesk-login-copy p{margin:0;color:rgba(255,255,255,.84);font-weight:800;}
.orbidesk-login-form{
    padding:42px 38px;
    display:flex;
    flex-direction:column;
    justify-content:center;
}
.login-title-clean{display:flex;flex-direction:column;margin-bottom:22px;}
.login-title-clean strong{font-size:27px;letter-spacing:-.04em;color:#0f2742;}
.login-title-clean small{color:var(--muted);font-weight:700;}
.orbidesk-login-form .form-label{font-weight:900;color:#0f2742;margin-bottom:7px;}
.login-input-group{position:relative;}
.login-input-group i{
    position:absolute;left:14px;top:50%;transform:translateY(-50%);
    color:#0072bc;z-index:2;
}
.login-input-group .form-control{
    height:50px!important;
    padding-left:42px!important;
    border-radius:16px!important;
    border:1px solid #d7e5f3!important;
    background:#f8fbff!important;
}
.orbidesk-login-form .btn-vital{
    height:50px;
    border-radius:16px;
    font-weight:950;
    box-shadow:0 18px 34px rgba(0,114,188,.20);
}
@media(max-width:820px){
    .orbidesk-login-card{grid-template-columns:1fr;min-height:auto;}
    .orbidesk-login-visual{padding:24px;gap:40px;}
    .orbidesk-login-copy h1{font-size:36px;}
    .orbidesk-login-form{padding:28px 24px;}
}


/* v5.9.4 - Dashboard sem rolagem quebrada na fila operacional */
.dashboard-main-row{align-items:flex-start;}
.dashboard-queue-card,.dashboard-activity-card{overflow:visible!important;max-height:none!important;}
#dashboard-queue-live{overflow:visible!important;max-height:none!important;}
.dashboard-ticket-list{display:grid;gap:12px;}
.dashboard-ticket-card{display:grid;grid-template-columns:46px minmax(0,1fr) auto auto;gap:12px;align-items:center;padding:12px 14px;border:1px solid #dceaf8;border-radius:18px;background:#fff;text-decoration:none;color:#0f2742;box-shadow:0 8px 20px rgba(15,39,66,.04);}
.dashboard-ticket-card:hover{transform:translateY(-1px);box-shadow:0 12px 28px rgba(15,39,66,.10);}
.dash-ticket-main{min-width:0;}
.dash-ticket-main strong{display:block;white-space:normal;line-height:1.25;font-weight:900;}
.dash-ticket-main span{display:block;color:#5b7191;font-size:13px;line-height:1.35;margin-top:3px;word-break:break-word;}
.dash-ticket-meta{display:flex;gap:8px;align-items:center;flex-wrap:wrap;justify-content:flex-end;}
.dash-priority{font-weight:900;background:transparent!important;border:0!important;padding:0!important;box-shadow:none!important;}
.dash-ticket-owner{text-align:right;min-width:88px;}
.dash-ticket-owner span{display:block;font-weight:800;white-space:nowrap;max-width:120px;overflow:hidden;text-overflow:ellipsis;}
.dash-ticket-owner small{display:block;color:#5b7191;white-space:nowrap;}
.dashboard-activity-card .timeline-item{padding:7px 0;border-bottom:1px solid #edf4fb;}
.dashboard-activity-card .timeline-item:last-child{border-bottom:0;}
@media(max-width:1100px){.dashboard-ticket-card{grid-template-columns:42px minmax(0,1fr);}.dash-ticket-meta,.dash-ticket-owner{grid-column:2;text-align:left;justify-content:flex-start;}.dash-ticket-owner span{display:inline;max-width:none;margin-right:8px;}}
@media(max-width:576px){.dashboard-ticket-card{grid-template-columns:1fr}.dashboard-ticket-card .ticket-status-icon{display:none}.dash-ticket-meta,.dash-ticket-owner{grid-column:auto}}

/* v5.9.4 - Usuários em drawer/offcanvas */
.users-page-card{overflow:visible!important;}
.user-drawer{width:min(560px,96vw)!important;border-left:0!important;box-shadow:-24px 0 60px rgba(15,39,66,.18);}
.user-drawer .offcanvas-header{border-bottom:1px solid #e5edf8;background:linear-gradient(180deg,#ffffff,#f8fbff);}
.user-drawer .offcanvas-body{background:#f7fbff;}
.user-drawer form{background:#fff;border:1px solid #e5edf8;border-radius:22px;padding:16px;margin:0;box-shadow:0 10px 28px rgba(15,39,66,.05);}
.users-table-responsive{overflow-x:auto;overflow-y:visible;}
.users-table td,.users-table th{vertical-align:middle;}
.user-actions{display:flex;gap:6px;justify-content:flex-end;flex-wrap:wrap;}
@media(max-width:768px){.users-table{min-width:860px}.user-drawer{width:100vw!important}}

/* v5.9.5 - Drawer de usuário corrigido para não ficar escondido pela barra do Windows */
.user-drawer{
    height:100dvh!important;
    max-height:100dvh!important;
}
.user-drawer .offcanvas-header{
    flex:0 0 auto;
}
.user-drawer .offcanvas-body{
    display:flex!important;
    flex-direction:column!important;
    min-height:0!important;
    overflow:hidden!important;
    padding-bottom:0!important;
}
.user-drawer .sit-tabs{
    flex:0 0 auto;
}
.user-drawer .tab-content{
    flex:1 1 auto;
    min-height:0!important;
    overflow-y:auto!important;
    overflow-x:hidden!important;
    padding:0 2px calc(92px + env(safe-area-inset-bottom, 0px)) 2px;
}
.user-drawer .tab-pane form{
    min-height:100%;
    padding-bottom:0!important;
}
.user-drawer form > .col-12:last-child{
    position:sticky;
    bottom:0;
    z-index:50;
    background:linear-gradient(180deg,rgba(255,255,255,.60),#fff 42%);
    padding:16px 0 calc(16px + env(safe-area-inset-bottom, 0px));
    margin-top:10px;
    border-top:1px solid #e5edf8;
}
.user-drawer form > .col-12:last-child .btn{
    min-height:48px;
    box-shadow:0 14px 28px rgba(0,114,188,.20);
}
@media(max-width:768px){
    .user-drawer .tab-content{padding-bottom:calc(110px + env(safe-area-inset-bottom, 0px));}
}

/* v5.9.6 - Drawer de usuários refatorado: sem barra de rolagem externa e sem scrollbar visual */
html:has(.user-drawer.show),
body:has(.user-drawer.show){
    overflow:hidden!important;
}
.user-drawer.offcanvas,
.user-drawer{
    height:100dvh!important;
    max-height:100dvh!important;
    overflow:hidden!important;
    display:flex!important;
    flex-direction:column!important;
}
.user-drawer .offcanvas-header{
    flex:0 0 auto!important;
    min-height:72px;
    padding:18px 22px!important;
    border-bottom:1px solid #e5edf8!important;
    background:linear-gradient(180deg,#ffffff,#f8fbff)!important;
    z-index:20;
}
.user-drawer .offcanvas-body{
    flex:1 1 auto!important;
    min-height:0!important;
    height:auto!important;
    overflow:hidden!important;
    display:flex!important;
    flex-direction:column!important;
    padding:16px 18px 0!important;
    background:#f7fbff!important;
}
.user-drawer .sit-tabs{
    flex:0 0 auto!important;
    margin-bottom:14px!important;
}
.user-drawer .tab-content{
    flex:1 1 auto!important;
    min-height:0!important;
    overflow-y:auto!important;
    overflow-x:hidden!important;
    padding:0 2px calc(112px + env(safe-area-inset-bottom, 0px)) 2px!important;
    scrollbar-width:none!important;
    -ms-overflow-style:none!important;
}
.user-drawer .tab-content::-webkit-scrollbar,
.user-drawer .tab-pane::-webkit-scrollbar,
.user-drawer form::-webkit-scrollbar{
    width:0!important;
    height:0!important;
    display:none!important;
}
.user-drawer .tab-pane{
    min-height:100%!important;
    overflow:visible!important;
}
.user-drawer .tab-pane form{
    min-height:auto!important;
    overflow:visible!important;
    margin-bottom:0!important;
    padding:16px 16px 0!important;
}
.user-drawer form > .col-12:last-child{
    position:sticky!important;
    bottom:0!important;
    z-index:80!important;
    background:linear-gradient(180deg,rgba(255,255,255,.72),#fff 36%)!important;
    padding:16px 0 calc(22px + env(safe-area-inset-bottom, 0px))!important;
    margin:12px -16px 0!important;
    border-top:1px solid #e5edf8!important;
    border-radius:0 0 22px 22px!important;
}
.user-drawer form > .col-12:last-child .btn{
    min-height:50px!important;
    margin:0 16px!important;
    width:calc(100% - 32px)!important;
    box-shadow:0 14px 28px rgba(0,114,188,.20)!important;
}
.user-drawer .form-control,
.user-drawer .form-select{
    min-height:44px;
}
@media(max-width:768px){
    .user-drawer.offcanvas,
    .user-drawer{width:100vw!important;height:100dvh!important;max-height:100dvh!important;}
    .user-drawer .offcanvas-body{padding:14px 14px 0!important;}
    .user-drawer .tab-content{padding-bottom:calc(124px + env(safe-area-inset-bottom, 0px))!important;}
}


/* v5.10 - Padronização visual, templates modernos, telas mais estáticas e impressão */
.main-full{min-height:calc(100vh - 82px);}.content{min-height:620px}.cardx{transition:none!important}.dashboard-main-row{align-items:stretch}.dashboard-queue-card{min-height:520px}.dashboard-activity-card{min-height:520px}.table-responsive{min-height:180px}.timeline-item{border-left:3px solid var(--blue);padding:10px 0 10px 13px;margin-bottom:10px;background:#f8fbff;border-radius:0 14px 14px 0}.eyebrow-soft{display:inline-flex;align-items:center;gap:8px;background:#eef7ff;color:#005ea8;border:1px solid #cfeaff;border-radius:999px;padding:7px 12px;font-size:12px;font-weight:950;text-transform:uppercase;letter-spacing:.06em}.ticket-form-modern{overflow:hidden}.template-picker{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:12px;margin:16px 0 8px}.template-choice{position:relative;display:flex;align-items:center;gap:12px;background:#f8fbff;border:2px solid #dbeafe;border-radius:20px;padding:14px 42px 14px 14px;min-height:96px;color:#0f2742;box-shadow:0 10px 24px rgba(15,39,66,.05);overflow:hidden}.template-choice:hover{border-color:#8ed1ff;background:#eef8ff;transform:translateY(-1px)}.template-choice.active{background:linear-gradient(135deg,#08233f,#0072bc);border-color:#00a3ff;color:#fff;box-shadow:0 20px 45px rgba(0,114,188,.28)}.template-choice.active:before{content:"";position:absolute;inset:0;background:radial-gradient(circle at right top,rgba(255,255,255,.22),transparent 35%)}.choice-icon{position:relative;z-index:1;flex:0 0 50px;width:50px;height:50px;border-radius:16px;display:grid;place-items:center;background:#e3f2ff;color:#0072bc;font-size:22px}.template-choice.active .choice-icon{background:rgba(255,255,255,.18);color:#fff;border:1px solid rgba(255,255,255,.25)}.choice-text{position:relative;z-index:1;display:flex;flex-direction:column;min-width:0}.choice-text strong{font-size:15px;font-weight:950}.choice-text small{font-size:12px;font-weight:700;line-height:1.25;color:#64748b;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.template-choice.active .choice-text small{color:rgba(255,255,255,.78)}.choice-meta{position:absolute;right:12px;bottom:10px;z-index:1;font-size:11px;font-weight:950;background:#e2f2ff;color:#005ea8;border-radius:999px;padding:4px 8px}.template-choice.active .choice-meta{background:rgba(255,255,255,.18);color:#fff}.choice-check{position:absolute;right:12px;top:10px;width:24px;height:24px;border-radius:999px;display:grid;place-items:center;background:#e2e8f0;color:#94a3b8;font-size:12px}.template-choice.active .choice-check{background:#22c55e;color:#fff}.template-selected-banner{display:flex;align-items:center;gap:14px;background:linear-gradient(135deg,#edf8ff,#ffffff);border:1px solid #b9e4ff;border-radius:20px;padding:14px 16px}.template-selected-banner>div{width:48px;height:48px;border-radius:16px;display:grid;place-items:center;background:linear-gradient(135deg,var(--blue),var(--blue-dark));color:#fff;font-size:21px}.template-selected-banner span{display:flex;flex-direction:column}.template-selected-banner strong{font-weight:950;color:#0f2742}.template-selected-banner small{color:var(--muted);font-weight:700}.template-field .form-control,.template-field .form-select{border-width:2px}.dashboard-chart-card{min-height:360px}.chart-bars{display:grid;gap:12px}.chart-bar-row{display:grid;grid-template-columns:130px 1fr 44px;align-items:center;gap:10px;font-weight:900}.chart-bar-track{height:15px;background:#edf4fb;border-radius:999px;overflow:hidden;border:1px solid #dbeafe}.chart-bar-fill{height:100%;border-radius:999px;background:linear-gradient(90deg,#0072bc,#0ea5e9);min-width:2px}.simple-pie{display:flex;align-items:center;justify-content:center;gap:22px;flex-wrap:wrap}.pie-canvas{width:190px;height:190px;border-radius:50%;box-shadow:inset 0 0 0 1px #dbeafe}.pie-legend{display:grid;gap:8px;min-width:180px}.pie-legend span{display:flex;align-items:center;gap:8px;font-weight:900;color:#0f2742}.pie-dot{width:12px;height:12px;border-radius:50%;display:inline-block}.print-only{display:none}.ticket-detail-header .btn-print-ticket{border-radius:12px;font-weight:900}@media print{body{background:#fff!important;color:#111!important}.sit-navbar,.page-hero,.nav-user-area,.btn,.tv-hint,.no-print,.ticket-side-actions,.actions-accordion,script{display:none!important}.main-full{max-width:none!important;padding:0!important}.content{padding:0!important}.cardx{box-shadow:none!important;border:1px solid #cbd5e1!important;border-radius:10px!important;padding:14px!important;background:#fff!important}.template-picker,.template-selected-banner{break-inside:avoid}.printable-form input,.printable-form textarea,.printable-form select{border:1px solid #64748b!important;min-height:34px}.print-only{display:block!important}.row{display:block!important}.col-md-4,.col-md-6,.col-md-8,.col-12{width:100%!important;margin-bottom:10px!important}.ticket-description{white-space:pre-wrap}.attachment-panel,.chat-message{break-inside:avoid}}


/* v5.12 - remoção do card Painel Operacional e layout mais estático */
.page-hero{display:none!important}
.content-no-hero{padding-top:8px}
.main-full{padding-top:18px!important}
.cardx,.metric,.ticket-row,.template-choice{transition:none!important;transform:none!important}
.nav-wrap,.main-full{max-width:1880px}

/* v5.16 - Menus recolhíveis na tela de informações do chamado */
.ticket-collapsible-section{padding:0!important;background:transparent!important;border:none!important;box-shadow:none!important;}
.ticket-info-accordion{display:grid;gap:14px;}
.ticket-info-accordion .ticket-collapse-card{border:1px solid #dbeafe;border-radius:18px!important;overflow:hidden;background:#fff;box-shadow:0 12px 28px rgba(15,39,66,.06);}
.ticket-info-accordion .ticket-collapse-button{display:flex;align-items:center;justify-content:space-between;gap:14px;width:100%;padding:16px 18px;background:linear-gradient(135deg,#f8fbff,#eef7ff);border:0;border-radius:0!important;color:#0f2742;font-weight:1000;box-shadow:none;}
.ticket-info-accordion .ticket-collapse-button.collapsed{background:linear-gradient(135deg,#ffffff,#f8fbff);}
.ticket-info-accordion .ticket-collapse-button:after{margin-left:10px;filter:contrast(.7);}
.ticket-collapse-title{display:flex;align-items:center;min-width:0;font-size:16px;}
.ticket-collapse-counter{margin-left:auto;margin-right:8px;display:inline-flex;align-items:center;white-space:nowrap;border:1px solid #cfeaff;background:#eef7ff;color:#005ea8;border-radius:999px;padding:5px 10px;font-size:12px;font-weight:950;}
.ticket-info-accordion .accordion-body{background:#fff;padding:16px 18px 18px;}
.ticket-info-accordion .collapse:not(.show){display:none;}
@media(max-width:760px){.ticket-info-accordion .ticket-collapse-button{align-items:flex-start}.ticket-collapse-counter{font-size:11px;padding:4px 8px}.ticket-collapse-title{font-size:14px}}
@media print{.ticket-collapsible-section{display:block!important}.ticket-info-accordion .accordion-collapse{display:block!important}.ticket-info-accordion .accordion-button:after{display:none!important}.ticket-collapse-counter{border:0!important;background:transparent!important;color:#111!important}}


/* v5.23 - Dashboard moderno e base de conhecimento administrativa */
.dash-modern-v523{display:block;}
.dash-hero-v523{position:relative;overflow:hidden;border-radius:30px;padding:28px 30px;margin-bottom:22px;color:#fff;background:radial-gradient(circle at 88% 12%,rgba(56,189,248,.32),transparent 34%),linear-gradient(135deg,#073b63 0%,#0072bc 55%,#00a3e0 100%);box-shadow:0 22px 52px rgba(0,72,128,.22);display:flex;align-items:center;justify-content:space-between;gap:18px;}
.dash-hero-v523:after{content:"";position:absolute;right:-70px;top:-95px;width:260px;height:260px;border-radius:50%;background:rgba(255,255,255,.16);pointer-events:none;}
.dash-eyebrow{display:inline-flex;align-items:center;gap:8px;background:rgba(255,255,255,.16);border:1px solid rgba(255,255,255,.28);border-radius:999px;padding:8px 12px;font-size:12px;font-weight:900;text-transform:uppercase;letter-spacing:.04em;}
.dash-hero-v523 h2{font-size:clamp(30px,4vw,48px);font-weight:950;letter-spacing:-.045em;margin:12px 0 6px;text-shadow:0 2px 10px rgba(0,0,0,.18);}
.dash-hero-v523 p{font-weight:750;opacity:.94;margin:0;}
.dash-new-ticket{position:relative;z-index:1;border:0;border-radius:16px;font-weight:900;padding:12px 18px;color:#073b63!important;box-shadow:0 12px 26px rgba(0,0,0,.14);}
.dash-metrics-v523{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:22px;}
.dash-metric-card{background:#fff;border:1px solid #e2edf8;border-radius:24px;padding:18px;display:flex;align-items:center;gap:15px;box-shadow:0 16px 36px rgba(15,39,66,.08);min-height:112px;position:relative;overflow:hidden;}
.dash-metric-card:before{content:"";position:absolute;inset:0 0 auto 0;height:4px;background:#0072bc;}
.dash-metric-card span{width:58px;height:58px;border-radius:19px;display:grid;place-items:center;font-size:24px;flex:0 0 auto;}
.dash-metric-card small{display:block;color:#64748b;text-transform:uppercase;font-size:12px;font-weight:900;letter-spacing:.045em;}
.dash-metric-card strong{display:block;color:#0f2742;font-size:38px;line-height:1;font-weight:950;letter-spacing:-.04em;}
.dash-metric-card.aberto:before{background:#0d6efd}.dash-metric-card.aberto span{background:#e7f1ff;color:#0d6efd}
.dash-metric-card.atendimento:before{background:#f59e0b}.dash-metric-card.atendimento span{background:#fff7e6;color:#d97706}
.dash-metric-card.resolvido:before{background:#16a34a}.dash-metric-card.resolvido span{background:#ecfdf3;color:#16a34a}
.dash-metric-card.urgente:before{background:#dc2626}.dash-metric-card.urgente span{background:#fee2e2;color:#dc2626}
.dash-panel-v523{border:1px solid #dbeafe;border-radius:26px;box-shadow:0 18px 42px rgba(15,39,66,.08);}
.dash-panel-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;}
.dash-panel-head h5{font-weight:950;color:#0f2742;margin:0;}
.dash-panel-head small{color:#64748b;font-weight:800;}
.simple-pie-modern{display:grid;grid-template-columns:220px minmax(180px,1fr);gap:22px;align-items:center;min-height:260px;}
.pie-legend-modern{display:grid;gap:9px;padding:10px;}
.pie-legend-modern span{display:flex;align-items:center;justify-content:space-between;gap:10px;background:#f8fbff;border:1px solid #e2edf8;border-radius:14px;padding:10px 12px;font-weight:900;color:#0f2742;}
.chart-bars-modern{padding-top:10px;}
.chart-bars-modern .chart-bar-row{grid-template-columns:minmax(120px,180px) 1fr 42px;gap:12px;align-items:center;margin-bottom:13px;}
.chart-bars-modern .chart-bar-row span{font-weight:900;color:#0f2742;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.chart-bars-modern .chart-bar-track{height:14px;border-radius:999px;background:#edf6ff;overflow:hidden;border:1px solid #dbeafe;}
.chart-bars-modern .chart-bar-fill{height:100%;border-radius:999px;background:linear-gradient(90deg,#0072bc,#00a3e0);}
.dashboard-activity-card .timeline-item{background:#f8fbff;border:1px solid #e2edf8;border-radius:16px;padding:12px;margin-bottom:10px;}
.kb-admin-actions{display:flex;gap:8px;flex-wrap:wrap;}
@media(max-width:1200px){.dash-metrics-v523{grid-template-columns:repeat(2,minmax(0,1fr));}.simple-pie-modern{grid-template-columns:1fr;justify-items:center}.pie-legend-modern{width:100%;}}
@media(max-width:640px){.dash-hero-v523{flex-direction:column;align-items:flex-start;padding:24px 20px;border-radius:24px}.dash-metrics-v523{grid-template-columns:1fr}.dash-metric-card strong{font-size:32px}}


/* v5.26 - Templates por perfil e pizza do dashboard refinada */
.template-role-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:10px;}
.template-role-option{display:flex;align-items:center;gap:10px;border:2px solid #dbeafe;background:#f8fbff;border-radius:16px;padding:12px 14px;cursor:pointer;min-height:66px;transition:border-color .15s ease, background .15s ease, box-shadow .15s ease;}
.template-role-option input{width:18px;height:18px;accent-color:#0072bc;}
.template-role-option span{width:34px;height:34px;border-radius:12px;display:grid;place-items:center;background:#e7f1ff;color:#0072bc;}
.template-role-option strong{font-weight:950;color:#0f2742;}
.template-role-option:has(input:checked){border-color:#0072bc;background:linear-gradient(135deg,#eef8ff,#ffffff);box-shadow:0 10px 24px rgba(0,114,188,.10);}
.simple-pie-modern{grid-template-columns:minmax(240px,280px) minmax(220px,1fr)!important;gap:28px!important;align-items:center!important;justify-content:center!important;overflow:visible!important;padding:12px 8px 4px;}
.simple-pie-modern .pie-canvas{display:block;width:230px!important;height:230px!important;max-width:100%;justify-self:center;border-radius:0!important;box-shadow:none!important;background:transparent!important;}
.pie-canvas{box-shadow:none!important;border:0!important;background:transparent!important;}
.pie-legend-modern{min-width:0!important;width:100%;padding:6px!important;overflow:visible!important;}
.pie-legend-modern span{width:100%;min-width:0;overflow:hidden;}
.chart-panel-v523{overflow:visible!important;}
@media(max-width:1200px){.simple-pie-modern{grid-template-columns:1fr!important;justify-items:center!important}.simple-pie-modern .pie-canvas{width:220px!important;height:220px!important}.pie-legend-modern{max-width:520px;}}

/* v5.28 - padronização visual geral e Base de Conhecimento em drawer */
:root{
  --font-base:system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;
  --radius-sm:12px;--radius-md:16px;--radius-lg:22px;
  --input-h:46px;
}
body{font-family:var(--font-base);font-size:15px;line-height:1.45;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;}
.page-head{background:linear-gradient(135deg,rgba(255,255,255,.86),rgba(243,248,253,.96));border:1px solid rgba(0,114,188,.12);border-radius:26px;padding:22px 24px;box-shadow:0 18px 42px rgba(0,56,107,.08);}
.page-title{font-size:clamp(25px,2vw,36px);font-weight:950;letter-spacing:-.045em;color:#0f2742;}
.page-subtitle{color:var(--muted);font-weight:650;}
.cardx{border-radius:var(--radius-lg);}
.cardx h1,.cardx h2,.cardx h3,.cardx h4,.cardx h5,.cardx h6{line-height:1.15;}
label,.form-label{font-size:13px;font-weight:900;color:#193653;letter-spacing:-.01em;}
.form-control,.form-select,textarea{min-height:var(--input-h);border-radius:var(--radius-sm);font-size:14.5px;font-weight:600;}
textarea.form-control,textarea{line-height:1.45;}
.btn{border-radius:12px;font-weight:850;}
.btn-sm{border-radius:10px;}
.table.standard-table{margin-bottom:0;}
.standard-table th{font-size:12px;text-transform:uppercase;letter-spacing:.045em;color:#4b607a;font-weight:950;white-space:nowrap;}
.standard-table td{font-size:14px;vertical-align:middle;}
.standard-table-wrap{border:1px solid #e5edf8;border-radius:18px;overflow:hidden;background:#fff;}
.kb-title-cell strong{display:block;color:#0f2742;font-size:15px;line-height:1.25;}
.kb-title-cell small{display:block;color:var(--muted);font-weight:700;margin-top:4px;}
.stat-mini{min-height:106px;padding:18px;border-left:5px solid var(--blue);display:flex;flex-direction:column;justify-content:center;}
.stat-mini small{font-size:12px;text-transform:uppercase;letter-spacing:.06em;font-weight:950;color:var(--muted);}
.stat-mini strong{font-size:34px;line-height:1;font-weight:950;color:#0f2742;margin-top:8px;}
.stat-mini.success{border-left-color:#16a34a}.stat-mini.warning{border-left-color:#f59e0b}.stat-mini.danger{border-left-color:#dc2626}.stat-mini.muted-card{border-left-color:#64748b}
.drawer-wide{width:min(760px,96vw)!important;}
.offcanvas{border-left:1px solid rgba(0,114,188,.16);box-shadow:-24px 0 80px rgba(15,39,66,.18);}
.offcanvas-header{background:linear-gradient(135deg,#f8fbff,#eef7ff);border-bottom:1px solid #e5edf8;padding:20px 22px;}
.offcanvas-title{font-weight:950;letter-spacing:-.035em;color:#0f2742;}
.offcanvas-body{padding:22px;}
.article-body{background:#f8fbff;border:1px solid #e5edf8;border-radius:18px;padding:18px;color:#0f1b33;font-size:15.5px;line-height:1.62;}
.check-panel{border:1px solid #dbe5f2;background:#fff;border-radius:16px;padding:12px;display:grid;gap:8px;}
.check-panel label{font-size:14px;font-weight:750;margin:0;color:#0f2742;}
.check-panel.scroll{max-height:150px;overflow:auto;}
.pagination-sit .page-link{min-width:38px;text-align:center;}
.badge{font-weight:850;}
@media(max-width:768px){.page-head{padding:18px}.standard-table{min-width:760px}.drawer-wide{width:100%!important}.stat-mini strong{font-size:28px}}

/* v5.29 - Padronização visual global das telas administrativas
   Escopo: páginas internas do sistema. Não altera TV/NOC público (tv.php). */
:root{
  --orb-font: "Inter", "Segoe UI", Roboto, Arial, sans-serif;
  --orb-title:#0f2742;
  --orb-body:#17233a;
  --orb-muted:#64748b;
  --orb-card:#ffffff;
  --orb-border:#dbe7f5;
  --orb-radius:22px;
}
body:not(.tv-body){font-family:var(--orb-font)!important;font-size:15px;line-height:1.48;color:var(--orb-body)}
body:not(.tv-body) .main-full{font-size:15px;line-height:1.48}
body:not(.tv-body) .cardx,
body:not(.tv-body) .modal-content,
body:not(.tv-body) .offcanvas,
body:not(.tv-body) .alert{font-family:var(--orb-font)!important}
body:not(.tv-body) .cardx{border-radius:var(--orb-radius);padding:22px;border:1px solid rgba(0,114,188,.13);background:rgba(255,255,255,.96)}
body:not(.tv-body) h1,body:not(.tv-body) h2,body:not(.tv-body) h3,body:not(.tv-body) h4,body:not(.tv-body) h5,body:not(.tv-body) h6{font-family:var(--orb-font)!important;color:var(--orb-title);letter-spacing:-.025em;font-weight:900;line-height:1.12;margin-top:0}
body:not(.tv-body) h1,.page-title{font-size:clamp(28px,2vw,38px)!important}
body:not(.tv-body) h2{font-size:30px!important}
body:not(.tv-body) h3{font-size:26px!important}
body:not(.tv-body) h4{font-size:23px!important}
body:not(.tv-body) h5{font-size:20px!important}
body:not(.tv-body) h6{font-size:16px!important}
body:not(.tv-body) p,body:not(.tv-body) .muted,body:not(.tv-body) small{line-height:1.48}
body:not(.tv-body) .muted,body:not(.tv-body) .page-subtitle{color:var(--orb-muted)!important;font-size:14px;font-weight:600}
body:not(.tv-body) label{font-size:13px!important;font-weight:900;color:#12304f;margin-bottom:6px}
body:not(.tv-body) .form-control,body:not(.tv-body) .form-select,body:not(.tv-body) textarea{font-size:14px!important;min-height:44px;border-radius:14px;border-color:var(--orb-border);box-shadow:none}
body:not(.tv-body) textarea.form-control{min-height:auto}
body:not(.tv-body) .btn{border-radius:13px;font-weight:900;font-size:14px;min-height:38px;display:inline-flex;align-items:center;justify-content:center;gap:6px;line-height:1.1}
body:not(.tv-body) .btn-sm{font-size:13px;min-height:32px;border-radius:11px}
body:not(.tv-body) .btn-lg{font-size:15px;min-height:46px;border-radius:15px}
body:not(.tv-body) .table{font-size:14px;margin-bottom:0;vertical-align:middle}
body:not(.tv-body) .table th{font-size:12px;text-transform:uppercase;letter-spacing:.045em;font-weight:900;color:#1f3d5c;background:#f3f8fd!important;padding:12px 14px;white-space:nowrap}
body:not(.tv-body) .table td{padding:13px 14px;border-color:#e8f0fa}
body:not(.tv-body) .badge{font-size:12px;font-weight:900;padding:7px 10px}
body:not(.tv-body) .nav-pills .nav-link{font-size:14px;font-weight:900;border-radius:14px}
body:not(.tv-body) .offcanvas{border:0;box-shadow:-28px 0 80px rgba(15,39,66,.20)}
body:not(.tv-body) .offcanvas-header{border-bottom:1px solid #e5edf8;background:#f8fbff;padding:20px 22px}
body:not(.tv-body) .offcanvas-title,body:not(.tv-body) .offcanvas h5{font-size:21px!important;font-weight:900;color:var(--orb-title)}
body:not(.tv-body) .offcanvas-body{padding:22px;background:#fff}
body:not(.tv-body) .page-head,
body:not(.tv-body) .page-toolbar{background:rgba(255,255,255,.96);border:1px solid rgba(0,114,188,.13);border-radius:24px;padding:22px;box-shadow:var(--shadow)}
body:not(.tv-body) .page-head .eyebrow,
body:not(.tv-body) .section-eyebrow{display:inline-flex;align-items:center;gap:8px;background:#eaf6ff;color:#005ea8;border:1px solid #ccecff;padding:7px 12px;border-radius:999px;font-weight:900;font-size:12px;text-transform:uppercase;letter-spacing:.075em;margin-bottom:8px}
body:not(.tv-body) .page-title-row{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:16px}
body:not(.tv-body) .page-title-block h4,
body:not(.tv-body) .page-title-block h5{display:flex;align-items:center;gap:9px;margin-bottom:4px!important}
body:not(.tv-body) .page-title-icon{width:38px;height:38px;border-radius:14px;background:#eaf6ff;color:#0069aa;display:inline-grid;place-items:center;flex:0 0 auto;font-size:17px}
body:not(.tv-body) .cardx > .d-flex:first-child h4 i,
body:not(.tv-body) .cardx > .d-flex:first-child h5 i,
body:not(.tv-body) .page-head h1 i{color:#0069aa!important}
body:not(.tv-body) .stat-mini{min-height:104px;display:flex;flex-direction:column;justify-content:center;gap:4px}
body:not(.tv-body) .stat-mini small{text-transform:uppercase;font-size:12px;letter-spacing:.06em;font-weight:900;color:#64748b}
body:not(.tv-body) .stat-mini strong{font-size:30px;color:#0f2742;font-weight:950;letter-spacing:-.04em}
body:not(.tv-body) .users-page-card,
body:not(.tv-body) .kb-page,
body:not(.tv-body) .templates-page,
body:not(.tv-body) .admin-page{font-size:15px}
body:not(.tv-body) .template-role-option strong{font-size:14px}
body:not(.tv-body) .template-field-row{background:#fbfdff;border-color:#e5edf8!important;border-radius:16px!important}
body:not(.tv-body) .accordion-button{font-weight:900;font-size:15px}
body:not(.tv-body) .pagination-sit .page-link{font-size:14px;min-width:38px;text-align:center}
@media(max-width:768px){body:not(.tv-body) .cardx,body:not(.tv-body) .page-head{padding:18px;border-radius:20px}body:not(.tv-body) h4{font-size:21px!important}body:not(.tv-body) h5{font-size:18px!important}}


/* v5.30 - Ajustes finais de padrão visual, Base de Conhecimento, login e impressão */
body:not(.tv-body) .kb-header-standard{padding:26px!important;border-radius:24px!important;background:#fff!important;box-shadow:0 18px 42px rgba(0,56,107,.08)!important;}
body:not(.tv-body) .kb-header-standard h4{font-size:28px!important;margin:0!important;letter-spacing:-.035em!important;}
body:not(.tv-body) .kb-header-standard .page-subtitle{font-size:15px!important;}
body:not(.tv-body) .kb-dashboard-cards{grid-template-columns:repeat(5,minmax(0,1fr));gap:16px;}
body:not(.tv-body) .kb-dashboard-cards .dash-metric-card{min-height:112px;padding:18px 20px;border-radius:22px;box-shadow:0 18px 45px rgba(0,56,107,.08);}
body:not(.tv-body) .kb-dashboard-cards .dash-metric-card span{width:52px;height:52px;border-radius:18px;}
body:not(.tv-body) .kb-dashboard-cards .dash-metric-card small{font-size:12px;text-transform:uppercase;letter-spacing:.05em;font-weight:950;}
body:not(.tv-body) .kb-dashboard-cards .dash-metric-card strong{font-size:34px;line-height:1;font-weight:950;}
body:not(.tv-body) .kb-dashboard-cards .kb-total span{background:linear-gradient(135deg,#0ea5e9,#0069aa)}
body:not(.tv-body) .kb-dashboard-cards .kb-published span{background:linear-gradient(135deg,#22c55e,#15803d)}
body:not(.tv-body) .kb-dashboard-cards .kb-pending span{background:linear-gradient(135deg,#fbbf24,#d97706)}
body:not(.tv-body) .kb-dashboard-cards .kb-draft span{background:linear-gradient(135deg,#94a3b8,#475569)}
body:not(.tv-body) .kb-dashboard-cards .kb-rejected span{background:linear-gradient(135deg,#fb7185,#dc2626)}
body:not(.tv-body) .standard-table-wrap{border-radius:18px!important;overflow:auto!important;}
body:not(.tv-body) .kb-title-cell strong{font-size:15px!important;font-weight:900!important;}
body:not(.tv-body) .kb-title-cell small{font-size:12.5px!important;}
body:not(.tv-body) .pagination-sit{gap:5px;}
body:not(.tv-body) .pagination-sit .page-link{border-radius:11px!important;border:1px solid #d7e6f5;color:#0f2742;font-weight:850;}
body:not(.tv-body) .pagination-sit .active .page-link{background:#0072bc!important;border-color:#0072bc!important;color:#fff!important;}
.orbidesk-login-page{padding:16px!important;}
.orbidesk-login-card{width:min(760px,94vw)!important;min-height:360px!important;border-radius:28px!important;}
.orbidesk-login-visual{padding:26px!important;}
.orbidesk-login-logo img{max-width:132px!important;border-radius:18px!important;padding:9px 14px!important;}
.orbidesk-login-copy h1{font-size:38px!important;margin:10px 0 2px!important;}
.orbidesk-login-copy p{font-size:14px!important;}
.login-eyebrow{font-size:10px!important;padding:6px 10px!important;}
.orbidesk-login-form{padding:30px 32px!important;}
.login-title-clean{margin-bottom:16px!important;}
.login-title-clean strong{font-size:23px!important;}
.login-title-clean small{font-size:13px!important;}
.login-input-group{margin-bottom:12px!important;}
.login-input-group .form-control{height:44px!important;border-radius:14px!important;}
.orbidesk-login-form .btn-vital{height:44px!important;border-radius:14px!important;}
@media(max-width:1200px){body:not(.tv-body) .kb-dashboard-cards{grid-template-columns:repeat(3,minmax(0,1fr));}}
@media(max-width:768px){body:not(.tv-body) .kb-dashboard-cards{grid-template-columns:repeat(2,minmax(0,1fr));}.orbidesk-login-card{grid-template-columns:1fr!important}.orbidesk-login-visual{gap:22px!important}}


/* v5.31 - Correções finais: Base de Conhecimento no mesmo padrão, banner de template compacto e impressão */
body:not(.tv-body) .kb-header-standard{
  padding:22px!important;
  border-radius:var(--orb-radius)!important;
  background:rgba(255,255,255,.96)!important;
  border:1px solid rgba(0,114,188,.13)!important;
  box-shadow:var(--shadow)!important;
}
body:not(.tv-body) .kb-header-standard .page-title-row{
  margin-bottom:0!important;
  align-items:center!important;
}
body:not(.tv-body) .kb-header-standard h4{
  font-size:23px!important;
  line-height:1.12!important;
  letter-spacing:-.025em!important;
  margin:0 0 4px!important;
  font-weight:900!important;
}
body:not(.tv-body) .kb-header-standard .page-subtitle{
  font-size:14px!important;
  font-weight:600!important;
  line-height:1.48!important;
  color:var(--orb-muted)!important;
}
body:not(.tv-body) .kb-dashboard-cards{
  display:grid!important;
  grid-template-columns:repeat(5,minmax(0,1fr))!important;
  gap:12px!important;
}
body:not(.tv-body) .kb-dashboard-cards .dash-metric-card{
  min-height:96px!important;
  padding:16px 18px!important;
  border-radius:var(--orb-radius)!important;
  box-shadow:0 12px 32px rgba(0,56,107,.07)!important;
  background:rgba(255,255,255,.96)!important;
  border:1px solid rgba(0,114,188,.12)!important;
}
body:not(.tv-body) .kb-dashboard-cards .dash-metric-card span{
  width:46px!important;
  height:46px!important;
  border-radius:16px!important;
  font-size:17px!important;
}
body:not(.tv-body) .kb-dashboard-cards .dash-metric-card small{
  font-size:12px!important;
  text-transform:uppercase!important;
  letter-spacing:.045em!important;
  font-weight:900!important;
  color:#64748b!important;
}
body:not(.tv-body) .kb-dashboard-cards .dash-metric-card strong{
  font-size:30px!important;
  line-height:1!important;
  font-weight:950!important;
  color:#0f2742!important;
  letter-spacing:-.04em!important;
}
body:not(.tv-body) .kb-page,
body:not(.tv-body) .kb-title-cell,
body:not(.tv-body) .kb-title-cell strong,
body:not(.tv-body) .kb-title-cell small,
body:not(.tv-body) .article-body{
  font-family:var(--orb-font)!important;
}
body:not(.tv-body) .kb-title-cell strong{
  font-size:14.5px!important;
  line-height:1.28!important;
  font-weight:900!important;
  color:#0f2742!important;
}
body:not(.tv-body) .kb-title-cell small{
  font-size:12px!important;
  line-height:1.35!important;
  font-weight:650!important;
  color:var(--orb-muted)!important;
}
body:not(.tv-body) .template-selected-banner{
  min-height:72px!important;
  padding:12px 14px!important;
  border-radius:18px!important;
  gap:12px!important;
  align-items:center!important;
  background:linear-gradient(135deg,#f6fbff,#ffffff)!important;
  border:1px solid #cdeaff!important;
  box-shadow:0 10px 28px rgba(0,56,107,.06)!important;
}
body:not(.tv-body) .template-selected-banner>div{
  width:44px!important;
  height:44px!important;
  border-radius:15px!important;
  flex:0 0 44px!important;
  font-size:18px!important;
}
body:not(.tv-body) .template-selected-banner strong{
  font-size:15px!important;
  line-height:1.15!important;
  font-weight:900!important;
  color:#0f2742!important;
}
body:not(.tv-body) .template-selected-banner small{
  font-size:12px!important;
  line-height:1.35!important;
  font-weight:700!important;
  color:var(--orb-muted)!important;
}
@media(max-width:1200px){
  body:not(.tv-body) .kb-dashboard-cards{grid-template-columns:repeat(3,minmax(0,1fr))!important;}
}
@media(max-width:768px){
  body:not(.tv-body) .kb-dashboard-cards{grid-template-columns:repeat(2,minmax(0,1fr))!important;}
  body:not(.tv-body) .kb-header-standard .page-title-row{align-items:flex-start!important;}
}

/* v5.32 - Aprovação de chamados e ajuste dashboard */
.dash-hero-v523 h2{color:#fff!important;text-shadow:0 2px 10px rgba(0,0,0,.18)}
.status-aprovacao{background:#fff7db!important;color:#8a5b00!important;border:1px solid #fde68a!important;}
.status-aprovado{background:#dcfce7!important;color:#166534!important;border:1px solid #86efac!important;}
.status-reprovado{background:#fee2e2!important;color:#991b1b!important;border:1px solid #fecaca!important;}
.approval-alert{border-left:6px solid #f59e0b!important;background:linear-gradient(135deg,#fffaf0,#ffffff)!important;}
.approval-alert.aprovado{border-left-color:#22c55e!important;background:linear-gradient(135deg,#f0fdf4,#ffffff)!important;}
.approval-alert.reprovado{border-left-color:#ef4444!important;background:linear-gradient(135deg,#fff1f2,#ffffff)!important;}
.approval-decision-box{min-width:min(420px,100%);background:#fff;border:1px solid #dbeafe;border-radius:18px;padding:14px;box-shadow:0 12px 30px rgba(15,39,66,.08)}
.approval-action-item .accordion-button{font-weight:950;color:#7c4a03!important;}

/* v5.34 - Alertas centralizados e anexos da base de conhecimento */
body:not(.tv-body) section.content > .alert,
body:not(.tv-body) .login-panel > .alert{
  position:fixed!important;
  top:50%!important;
  left:50%!important;
  transform:translate(-50%,-50%)!important;
  z-index:3000!important;
  width:min(520px,calc(100vw - 32px))!important;
  margin:0!important;
  border-radius:22px!important;
  padding:22px 56px 22px 24px!important;
  box-shadow:0 28px 90px rgba(15,39,66,.28)!important;
  text-align:left;
  font-size:15px;
  font-weight:800;
  border-width:1px!important;
}
body:not(.tv-body) section.content > .alert:before,
body:not(.tv-body) .login-panel > .alert:before{
  content:"";
  position:fixed;
  inset:-100vh;
  background:rgba(6,24,44,.18);
  z-index:-1;
  pointer-events:none;
}
body:not(.tv-body) section.content > .alert .btn-close,
body:not(.tv-body) .login-panel > .alert .btn-close{
  right:18px!important;
}
.kb-attach-indicator{
  display:inline-flex;
  align-items:center;
  gap:6px;
  min-width:44px;
  justify-content:center;
  padding:7px 10px;
  border-radius:999px;
  background:#eaf5ff;
  border:1px solid #bfdcff;
  color:#0066a6;
  font-weight:900;
}
.kb-attach-indicator b{font-size:12px;line-height:1}
.kb-attachments-box{
  background:linear-gradient(135deg,#f7fbff,#ffffff);
  border:1px solid #dbeafe;
  border-radius:18px;
  padding:16px;
}
.kb-attachments-box h6{font-weight:900;color:#0f2742;margin-bottom:12px}
.kb-attachment-list{display:grid;gap:8px}
.kb-attachment-list a{
  display:grid;
  grid-template-columns:24px 1fr auto;
  align-items:center;
  gap:10px;
  padding:10px 12px;
  border:1px solid #e5edf8;
  border-radius:14px;
  background:#fff;
  color:#0f2742;
  font-weight:800;
}
.kb-attachment-list a:hover{border-color:#0b72b9;box-shadow:0 10px 24px rgba(0,114,188,.10)}
.kb-attachment-list small{color:#64748b;font-weight:800}

/* v5.36 - Gerenciamento de anexos em edição de artigos */
.kb-attachments-edit{
  display:grid;
  gap:10px;
  padding:14px;
  border:1px solid #dbeafe;
  border-radius:18px;
  background:linear-gradient(135deg,#f8fbff,#ffffff);
}
.kb-attachments-edit-title{
  color:#0f2742;
  font-weight:950;
  font-size:13px;
  text-transform:uppercase;
  letter-spacing:.04em;
}
.kb-attachment-edit-row{
  display:grid;
  grid-template-columns:minmax(0,1fr) auto;
  gap:10px;
  align-items:center;
  padding:10px;
  border:1px solid #e5edf8;
  border-radius:16px;
  background:#fff;
}
.kb-attachment-edit-file{
  display:grid;
  grid-template-columns:24px minmax(0,1fr) auto;
  align-items:center;
  gap:10px;
  min-width:0;
  color:#0f2742;
  font-weight:850;
  text-decoration:none;
}
.kb-attachment-edit-file span{
  overflow:hidden;
  text-overflow:ellipsis;
  white-space:nowrap;
}
.kb-attachment-edit-file small{
  color:#64748b;
  font-weight:850;
  white-space:nowrap;
}
.kb-attachments-empty{
  padding:12px 14px;
  border:1px dashed #cbd5e1;
  border-radius:16px;
  background:#f8fafc;
  color:#64748b;
  font-weight:800;
}
@media (max-width:640px){
  .kb-attachment-edit-row{grid-template-columns:1fr;}
  .kb-attachment-edit-row .btn{justify-self:start;}
  .kb-attachment-edit-file{grid-template-columns:22px minmax(0,1fr);}
  .kb-attachment-edit-file small{grid-column:2;}
}

/* v5.37 - Listagem de chamados clicável e pedido de autorização */
.table-clickable-tickets tbody tr.ticket-table-row{cursor:pointer;transition:background .14s ease,box-shadow .14s ease,transform .14s ease,border-color .14s ease;}
.table-clickable-tickets tbody tr.ticket-table-row:hover,
.table-clickable-tickets tbody tr.ticket-table-row:focus{background:#eef7ff!important;box-shadow:inset 4px 0 0 var(--blue),0 10px 24px rgba(0,86,158,.10);outline:0;}
.table-clickable-tickets tbody tr.ticket-table-row:hover td{color:#0f2742;}
.table-clickable-tickets .ticket-open-btn{position:relative;z-index:2;}
.authorization-forward-box{border-left:6px solid #22c55e!important;background:linear-gradient(135deg,#f0fdf4,#ffffff)!important;}
.authorization-forward-form{min-width:min(820px,100%);}
@media(max-width:992px){.authorization-forward-form{width:100%;}}
.transfer-auth-check{display:flex;gap:9px;align-items:center;padding:10px 12px;border:1px solid #fde68a;background:#fffbeb;border-radius:14px;font-weight:850;color:#7c4a03;}
.transfer-auth-check .form-check-input{margin:0;}

/* v5.41 - layout com cantos retos nas telas internas (login preservado) */
body:not(.tv-body) .content-no-hero .cardx,
body:not(.tv-body) .content-no-hero .admin-page,
body:not(.tv-body) .content-no-hero .page-head,
body:not(.tv-body) .content-no-hero .standard-table-wrap,
body:not(.tv-body) .content-no-hero .table-responsive,
body:not(.tv-body) .content-no-hero .kb-table-wrap,
body:not(.tv-body) .content-no-hero .ticket-list-wrap,
body:not(.tv-body) .content-no-hero .dash-panel-v523,
body:not(.tv-body) .content-no-hero .dash-metric-card,
body:not(.tv-body) .content-no-hero .stat-card,
body:not(.tv-body) .content-no-hero .metric,
body:not(.tv-body) .content-no-hero .drawer-panel,
body:not(.tv-body) .content-no-hero .modal-content,
body:not(.tv-body) .content-no-hero .accordion-item,
body:not(.tv-body) .content-no-hero .ticket-row,
body:not(.tv-body) .content-no-hero .kanban-col,
body:not(.tv-body) .content-no-hero .kanban-ticket,
body:not(.tv-body) .content-no-hero .period-smart-card{
  border-radius:2px!important;
}
body:not(.tv-body) .content-no-hero .form-control,
body:not(.tv-body) .content-no-hero .form-select,
body:not(.tv-body) .content-no-hero textarea,
body:not(.tv-body) .content-no-hero .btn,
body:not(.tv-body) .content-no-hero .nav-pills .nav-link,
body:not(.tv-body) .content-no-hero .pagination-sit .page-link{
  border-radius:2px!important;
}
.login-page,
.login-page *,
.orbidesk-login-page,
.orbidesk-login-page *{
  border-radius:revert-layer;
}

/* v5.41 - filtros mais intuitivos para Mês/Ano */
.period-smart-filters{display:grid;grid-template-columns:minmax(260px,420px) 1fr;gap:12px;align-items:stretch;}
.period-smart-card{border:1px solid #dbeafe;background:linear-gradient(135deg,#f8fbff,#ffffff);padding:14px 16px;display:grid;gap:6px;box-shadow:0 8px 22px rgba(15,31,54,.045)}
.period-smart-card label{font-weight:950;color:#0f2742;margin:0;}
.period-smart-card small{color:#5b708a;font-weight:700;}
.period-smart-card.d-none{display:none!important;}
.filters-inline{align-items:end;}

/* v5.41 - Kanban robusto */
.kanban-board-draggable .kanban-col{min-height:460px;}
.kanban-dropzone{min-height:370px;display:flex;flex-direction:column;gap:10px;}
.kanban-ticket{transition:transform .12s ease, box-shadow .12s ease, border-color .12s ease;}
.kanban-ticket:hover{transform:translateY(-2px);box-shadow:0 14px 30px rgba(15,31,54,.10)!important;border-color:rgba(0,114,188,.28)!important;}
.kanban-col.is-over .kanban-dropzone{outline:2px dashed rgba(0,114,188,.32);outline-offset:-8px;background:rgba(238,247,255,.55);}


/* v5.42 - modelos menores e identificados na abertura de chamados */
body:not(.tv-body) .template-picker-head{
  display:flex;align-items:center;justify-content:space-between;gap:12px;
  margin:16px 0 8px;padding:10px 12px;border-left:4px solid #0072bc;background:#f7fbff;border-top:1px solid #dbeafe;border-bottom:1px solid #dbeafe;
}
body:not(.tv-body) .template-picker-head strong{display:block;font-size:14px;font-weight:950;color:#0f2742;letter-spacing:-.01em;}
body:not(.tv-body) .template-picker-head small{display:block;margin-top:2px;color:#5b708a;font-weight:700;font-size:12px;}
body:not(.tv-body) .template-picker-compact{grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:10px;margin-top:8px;}
body:not(.tv-body) .template-picker-compact .template-choice{
  min-height:72px!important;padding:11px 36px 10px 62px!important;gap:9px!important;border-width:1px!important;box-shadow:0 6px 16px rgba(15,39,66,.045)!important;
}
body:not(.tv-body) .template-picker-compact .choice-icon{
  position:absolute;left:12px;top:50%;transform:translateY(-50%);width:38px!important;height:38px!important;font-size:16px!important;border-radius:2px!important;
}
body:not(.tv-body) .template-picker-compact .choice-text strong{font-size:13.5px!important;line-height:1.12!important;}
body:not(.tv-body) .template-picker-compact .choice-text small{font-size:11.2px!important;line-height:1.2!important;-webkit-line-clamp:2!important;}
body:not(.tv-body) .template-picker-compact .choice-meta{right:8px;bottom:7px;font-size:10px!important;padding:3px 6px!important;border-radius:2px!important;}
body:not(.tv-body) .template-picker-compact .choice-check{right:8px;top:7px;width:20px!important;height:20px!important;border-radius:2px!important;font-size:10px!important;}
body:not(.tv-body) .choice-kind{
  position:absolute;left:62px;top:6px;font-size:9px;font-weight:950;text-transform:uppercase;letter-spacing:.06em;color:#0069aa;background:#eaf6ff;border:1px solid #d7ebff;padding:2px 5px;border-radius:2px;
}
body:not(.tv-body) .template-picker-compact .choice-text{padding-top:14px;}
body:not(.tv-body) .template-picker-compact .template-choice.active .choice-kind{color:#fff;background:rgba(255,255,255,.16);border-color:rgba(255,255,255,.24);}

/* v5.42 - Kanban robusto e mais compacto */
body:not(.tv-body) .kanban-v542{display:grid;grid-template-columns:repeat(5,minmax(255px,1fr));gap:12px;overflow-x:auto;padding-bottom:8px;}
body:not(.tv-body) .kanban-v542 .kanban-col{min-width:255px;min-height:480px;background:#f7fbff!important;border:1px solid #d7e6f5!important;}
body:not(.tv-body) .kanban-v542 .kanban-col-head{margin-bottom:8px;padding-bottom:7px;border-bottom:1px solid #e2edf8;}
body:not(.tv-body) .kanban-col-meta{display:flex;justify-content:space-between;gap:8px;font-size:11px;font-weight:850;color:#5b708a;margin-bottom:10px;}
body:not(.tv-body) .kanban-v542 .kanban-dropzone{min-height:380px;display:flex;flex-direction:column;gap:9px;padding:2px;transition:.12s ease;}
body:not(.tv-body) .kanban-v542 .kanban-ticket{padding:11px 12px!important;margin:0!important;min-height:112px!important;background:#fff!important;border:1px solid #e1ebf5!important;box-shadow:0 7px 18px rgba(15,31,54,.045)!important;}
body:not(.tv-body) .kanban-v542 .kanban-ticket strong{font-size:13px!important;margin-bottom:3px!important;}
body:not(.tv-body) .kanban-v542 .kanban-ticket .fw-bold{font-size:13.5px!important;line-height:1.22!important;}
body:not(.tv-body) .kanban-v542 .kanban-ticket small{font-size:11px!important;}
body:not(.tv-body) .kanban-v542 .kanban-ticket.is-dragging{opacity:.55!important;border-style:dashed!important;background:#eef7ff!important;}
body:not(.tv-body) .kanban-v542 .kanban-ticket.is-saving{opacity:.72!important;pointer-events:none!important;}
body:not(.tv-body) .kanban-v542 .kanban-col.is-over .kanban-dropzone{outline:2px dashed rgba(0,114,188,.38);outline-offset:-5px;background:#eef7ff!important;}
@media(max-width:1600px){body:not(.tv-body) .kanban-v542{grid-template-columns:repeat(3,minmax(255px,1fr));}}
@media(max-width:920px){body:not(.tv-body) .kanban-v542{grid-template-columns:1fr;}}

/* v5.43 - Novo chamado: seleção de modelos em drawer, sem cards expostos */
body:not(.tv-body) .template-toolbar-clean{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:16px;
  padding:14px 0 4px;
  border-top:1px solid #e5edf8;
  border-bottom:1px solid #e5edf8;
  margin:8px 0 14px;
}
body:not(.tv-body) .template-current{
  display:flex;
  align-items:center;
  gap:12px;
  min-width:0;
}
body:not(.tv-body) .template-current-icon{
  width:38px;
  height:38px;
  flex:0 0 38px;
  display:grid;
  place-items:center;
  background:#eef7ff;
  color:#006bb6;
  border:1px solid #cfeaff;
}
body:not(.tv-body) .template-current strong{
  display:block;
  font-size:15px;
  line-height:1.1;
  font-weight:950;
  color:#0f2742;
}
body:not(.tv-body) .template-current small{
  display:block;
  margin-top:3px;
  font-size:12px;
  font-weight:700;
  color:#64748b;
}
body:not(.tv-body) .btn-template-drawer{
  white-space:nowrap;
}
body:not(.tv-body) .template-model-drawer .offcanvas-body{
  background:#f7fbff;
}
body:not(.tv-body) .drawer-template-list{
  display:grid;
  gap:10px;
}
body:not(.tv-body) .drawer-template-option{
  position:relative;
  display:grid;
  grid-template-columns:42px 1fr auto 24px;
  gap:12px;
  align-items:center;
  min-height:74px;
  padding:12px;
  background:#fff;
  border:1px solid #dbeafe;
  color:#0f2742;
  text-decoration:none;
  box-shadow:0 8px 22px rgba(15,39,66,.05);
  transition:.16s ease;
}
body:not(.tv-body) .drawer-template-option:hover{
  border-color:#8ed1ff;
  background:#f8fcff;
  transform:translateX(-2px);
}
body:not(.tv-body) .drawer-template-option.active{
  color:#fff;
  border-color:#00a3ff;
  background:linear-gradient(135deg,#08233f,#0072bc);
  box-shadow:0 18px 38px rgba(0,114,188,.22);
}
body:not(.tv-body) .drawer-template-icon{
  width:42px;
  height:42px;
  display:grid;
  place-items:center;
  background:#e3f2ff;
  color:#0072bc;
  font-size:18px;
}
body:not(.tv-body) .drawer-template-option.active .drawer-template-icon{
  background:rgba(255,255,255,.16);
  color:#fff;
  border:1px solid rgba(255,255,255,.22);
}
body:not(.tv-body) .drawer-template-info{min-width:0;}
body:not(.tv-body) .drawer-template-info strong{
  display:block;
  font-size:14px;
  font-weight:950;
  line-height:1.12;
}
body:not(.tv-body) .drawer-template-info small{
  display:block;
  margin-top:4px;
  font-size:12px;
  font-weight:700;
  line-height:1.25;
  color:#64748b;
}
body:not(.tv-body) .drawer-template-option.active .drawer-template-info small{color:rgba(255,255,255,.78);}
body:not(.tv-body) .drawer-template-badge{
  font-size:10px;
  font-weight:950;
  padding:4px 7px;
  background:#e2f2ff;
  color:#005ea8;
  white-space:nowrap;
}
body:not(.tv-body) .drawer-template-option.active .drawer-template-badge{background:rgba(255,255,255,.18);color:#fff;}
body:not(.tv-body) .drawer-template-check{
  width:22px;
  height:22px;
  display:grid;
  place-items:center;
  background:#e2e8f0;
  color:#94a3b8;
  font-size:11px;
}
body:not(.tv-body) .drawer-template-option.active .drawer-template-check{background:#22c55e;color:#fff;}
@media(max-width:768px){
  body:not(.tv-body) .template-toolbar-clean{align-items:stretch;flex-direction:column;}
  body:not(.tv-body) .btn-template-drawer{width:100%;}
  body:not(.tv-body) .drawer-template-option{grid-template-columns:38px 1fr 22px;}
  body:not(.tv-body) .drawer-template-badge{grid-column:2/3;width:max-content;}
}

/* v5.45 - consulta personalizada em drawer e navegação sem cantos arredondados */
body:not(.tv-body) .sit-navbar .nav-menu a,
body:not(.tv-body) .sit-navbar .nav-dropbtn,
body:not(.tv-body) .sit-navbar .nav-dropmenu,
body:not(.tv-body) .sit-navbar .nav-dropmenu a,
body:not(.tv-body) .sit-navbar .nav-toggle,
body:not(.tv-body) .sit-navbar .datetime-box,
body:not(.tv-body) .sit-navbar .userbox,
body:not(.tv-body) .sit-navbar .userbox small,
body:not(.tv-body) .sit-navbar .dot{
  border-radius:0!important;
}
body:not(.tv-body) main:not(.login-page) .btn,
body:not(.tv-body) main:not(.login-page) .btn-sm,
body:not(.tv-body) main:not(.login-page) .btn-lg,
body:not(.tv-body) main:not(.login-page) .nav-pills .nav-link,
body:not(.tv-body) main:not(.login-page) .page-link,
body:not(.tv-body) main:not(.login-page) .input-group-text,
body:not(.tv-body) main:not(.login-page) .form-control,
body:not(.tv-body) main:not(.login-page) .form-select,
body:not(.tv-body) main:not(.login-page) textarea{
  border-radius:0!important;
}
body:not(.tv-body) .orbidesk-drawer{
  border-radius:0!important;
  border-left:1px solid #d7e6f5!important;
  box-shadow:-18px 0 45px rgba(15,39,66,.14)!important;
}
body:not(.tv-body) .orbidesk-drawer .offcanvas-header,
body:not(.tv-body) .orbidesk-drawer .offcanvas-footer{
  background:#f8fbff!important;
}
body:not(.tv-body) .orbidesk-drawer .offcanvas-title{
  font-weight:950!important;
  color:#0f2742!important;
}
body:not(.tv-body) .drawer-form-block label{
  font-weight:900!important;
  color:#0f2742!important;
  margin-bottom:7px!important;
}


/* v5.46 - Usuários com ícones no mesmo padrão visual da Base de Conhecimento */
body:not(.tv-body) .users-title-icon{
  background:#EEF7FF!important;
  color:#0069aa!important;
  border:1px solid #DDEAF6!important;
}
body:not(.tv-body) .users-page-card .page-title-icon i,
body:not(.tv-body) .user-drawer .nav-link i,
body:not(.tv-body) .users-page-card .user-action-icon i{
  width:1.15em;
  text-align:center;
}
body:not(.tv-body) .users-page-card .user-actions{
  display:inline-flex!important;
  gap:6px!important;
  align-items:center!important;
  justify-content:flex-end!important;
  flex-wrap:wrap!important;
}
body:not(.tv-body) .users-page-card .user-action-icon,
body:not(.tv-body) .users-page-card .user-actions .btn{
  min-width:34px!important;
  height:34px!important;
  padding:0 9px!important;
  display:inline-grid!important;
  place-items:center!important;
  border-width:1px!important;
  box-shadow:none!important;
  background:#fff!important;
  font-size:14px!important;
}
body:not(.tv-body) .users-page-card .user-actions .btn-outline-primary{color:#0069aa!important;border-color:#B9DDF4!important;}
body:not(.tv-body) .users-page-card .user-actions .btn-outline-primary:hover{background:#EEF7FF!important;color:#00548a!important;}
body:not(.tv-body) .users-page-card .user-actions .btn-outline-warning{color:#b45309!important;border-color:#FCD58B!important;}
body:not(.tv-body) .users-page-card .user-actions .btn-outline-warning:hover{background:#FFF7E6!important;color:#92400e!important;}
body:not(.tv-body) .users-page-card .user-actions .btn-outline-success{color:#15803d!important;border-color:#BEE7CB!important;}
body:not(.tv-body) .users-page-card .user-actions .btn-outline-success:hover{background:#ECFDF3!important;color:#166534!important;}
body:not(.tv-body) .users-page-card .user-actions .btn-outline-info{color:#0369a1!important;border-color:#BDE7FA!important;}
body:not(.tv-body) .users-page-card .user-actions .btn-outline-info:hover{background:#EAF8FF!important;color:#075985!important;}
body:not(.tv-body) .users-page-card .user-actions .btn-outline-danger{color:#dc2626!important;border-color:#F4B7B7!important;}
body:not(.tv-body) .users-page-card .user-actions .btn-outline-danger:hover{background:#FFF1F2!important;color:#b91c1c!important;}
body:not(.tv-body) .user-drawer .nav-pills .nav-link{
  display:inline-flex!important;
  align-items:center!important;
  gap:8px!important;
  font-weight:900!important;
}
body:not(.tv-body) .user-drawer .offcanvas-header h5:before{
  content:"\f2bb";
  font-family:"Font Awesome 6 Free";
  font-weight:400;
  color:#0069aa;
  margin-right:8px;
}
body:not(.tv-body) .users-table td:first-child strong:before{
  content:"\f007";
  font-family:"Font Awesome 6 Free";
  font-weight:400;
  color:#0069aa;
  margin-right:8px;
  opacity:.9;
}


/* v5.47 - Correção do ícone Alterar Senha na listagem de usuários */
body:not(.tv-body) .users-page-card .user-action-password i{
  font-family:"Font Awesome 6 Free"!important;
  font-weight:900!important;
  font-size:14px!important;
  line-height:1!important;
}
body:not(.tv-body) .users-page-card .user-action-password{
  color:#0369a1!important;
  border-color:#BDE7FA!important;
  background:#fff!important;
}
body:not(.tv-body) .users-page-card .user-action-password:hover{
  background:#EAF8FF!important;
  color:#075985!important;
}

/* v5.50 - Filtros de período em painel flutuante próximo ao botão */
.period-floating-panel{
  position:fixed;
  z-index:3000;
  width:min(360px, calc(100vw - 24px));
  background:#fff;
  border:1px solid #cfe3f8;
  box-shadow:0 22px 55px rgba(15,39,66,.18);
  padding:0;
  color:#0f2742;
}
.period-floating-panel:before{
  content:"";
  position:absolute;
  top:-8px;
  left:26px;
  width:14px;
  height:14px;
  background:#fff;
  border-left:1px solid #cfe3f8;
  border-top:1px solid #cfe3f8;
  transform:rotate(45deg);
}
.period-floating-head{
  display:flex;
  justify-content:space-between;
  align-items:flex-start;
  gap:12px;
  padding:14px 16px;
  border-bottom:1px solid #e5edf8;
  background:#f8fbff;
}
.period-floating-head strong{display:block;font-size:15px;font-weight:950;letter-spacing:-.02em;color:#0f2742;}
.period-floating-head small{display:block;color:#64748b;font-size:12px;font-weight:700;margin-top:2px;}
.period-floating-close{
  border:0;
  background:transparent;
  color:#64748b;
  width:30px;
  height:30px;
  display:grid;
  place-items:center;
  font-size:16px;
}
.period-floating-close:hover{color:#0f2742;background:#eaf4ff;}
.period-floating-body{padding:16px;display:grid;gap:8px;}
.period-floating-body label{font-size:13px;font-weight:950;color:#0f2742;margin:0;}
.period-floating-body small{color:#64748b;font-weight:700;line-height:1.35;}
.period-floating-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:8px;}
body:not(.tv-body) .period-floating-panel .btn,
body:not(.tv-body) .period-floating-panel .form-control,
body:not(.tv-body) .period-floating-panel .form-select{border-radius:0!important;}
body:not(.tv-body) .nav-menu a,
body:not(.tv-body) .nav-dropbtn,
body:not(.tv-body) .nav-dropmenu a,
body:not(.tv-body) .period-tabs .nav-link{border-radius:0!important;}
@media(max-width:640px){
  .period-floating-panel{left:12px!important;right:12px!important;width:auto;}
  .period-floating-panel:before{display:none;}
}

/* v5.58 - garante que filtros flutuantes e painéis de período não sejam cortados */
body:not(.tv-body) .period-floating-panel{position:fixed!important;z-index:3000!important;}
body:not(.tv-body) .cardx:has(#periodTabs){overflow:visible!important;}


/* v5.60 - ordenação da tabela de chamados */
.ticket-sort-btn{appearance:none;border:0;background:transparent;color:inherit;font:inherit;font-weight:800;padding:0;display:inline-flex;align-items:center;gap:7px;white-space:nowrap;cursor:pointer}
.ticket-sort-btn i{font-size:11px;opacity:.65}.ticket-sort-btn:hover,.ticket-sort-btn.active{color:#38bdf8}.ticket-sort-btn.active i{opacity:1}